Ratings based on 427 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 2 Nov 2024
The location was perfect
Comment from Hotel Management
2 Nov 2024 by Keio Presso Inn Shinjuku front desk chief, Hotel Management
Thank you very much for choosing Keio Presso Inn Shinjuku.We would also like to thank you again for your kind and detailed contribution.We are very pleased to hear that you found our hotel easy to use because of its proximity to Shinjuku, one of Tokyo's major terminal stations.We look forward to welcoming you again.
by A verified traveler
Posted 27 Oct 2024
Single Room, Non Smoking - comfortable stay for 2 nights.
Location - Closest subway station is Shinjuku Station. It is a short 10 mins walk away once you know your way around - best option to walk at ground level instead of underpass. Hotel is just round the corner from the Narita Airport bus drop off point (Shinjuku Washington Hotel stop). For Haneda airport, I boarded from Shinjuku Expressway Bus Terminal which took me 20 mins walk with luggage to the bus platform.
Room - is standard small in size so only ideal for single use. Room was very quiet on the 14th floor despite being adjacent to the main street. Shower water pressure was powerful. Bed was medium firm.
Food - Did not try the hotel breakfast. There is a convenience store (Lawson) on the ground floor in the same building.
Staff - Check-in and checkout are straightforward. Appreciate a staff member for providing me the printed copy of the subway map and advised me on best way to go to Shinjuku Station. Housekeeper was very friendly and attentive, despite the language barrier.
Comment from Hotel Management
30 Oct 2024 by Keio Presso Inn Shinjuku front chief, Hotel Management
Thank you very much for choosing Keio Presso Inn Shinjuku from among many hotels and for staying with us.As you mentioned, our hotel is about a 15-minute walk from Shinjuku Station, and we apologize for any inconvenience caused.Thank you also for your compliments to our front desk staff.We would like to welcome our guests with a bright smile, and we are very happy to hear your compliments.We will pass your compliments on to our front desk staff, who will work hard to make your stay with us even more pleasant.The windows in the rooms are excellent in sound insulation, which many of our guests appreciate.We are relieved to hear that you had a comfortable stay.We will continue to strive to further improve our services so that our customers can continue to choose us.Thank you very much for taking time out of your busy schedule to write this message.We look forward to welcoming you back to our hotel again.
by A verified traveler
Posted 25 Oct 2024
Really happy with the customer service from the staff when I checked in. Excellent.
Comment from Hotel Management
25 Oct 2024 by Keio Presso Inn Shinjuku front desk chief, Hotel Management
Thank you very much for choosing Keio Presso Inn Shinjuku.We also appreciate your review postings as they are very encouraging.And thank you for your good evaluation of our staff's customer service.We will continue to operate the hotel with all of our staff to provide you with good service.We hope you will choose us again if you have a chance to come to Tokyo again.We look forward to seeing you again.
by A verified traveler
Posted 6 Oct 2024
Staff were very friendly, and spoke good english
Comment from Hotel Management
6 Oct 2024 by Keio Presso Inn Shinjuku front desk chief, Hotel Management
Thank you for choosing Keio Presso Inn Shinjuku.We are very pleased to hear your compliments about our front desk staff.We will continue to strive to improve our services to meet your expectations.Thank you very much for your kind words.We look forward to welcoming you again.
by A verified traveler
Posted 30 Sep 2024
by A verified traveler from Winnipeg
Posted 30 Sep 2024
Great hotel, nice and clean. Polite and helpful staff. Quite a few restaurants and places for sightseeing within walking distance.
Comment from Hotel Management
5 Oct 2024 by Keio Presso Inn Shinjuku front desk, Hotel Management
Thank you very much for staying at Keio Presso Inn Shinjuku.We are very pleased to hear that you had a comfortable stay. We would also like to thank you for the compliments you provided to our front desk staff.We will continue to take your feedback as encouragement and strive to make our hotel even better, so please stay with us again if you have the opportunity.Thank you for your review.
by A verified traveler
Posted 22 Sep 2024
by A verified traveler
Posted 20 Sep 2024
Great location. Everything clean.
Comment from Hotel Management
21 Sep 2024 by Keio Presso Inn Shinjuku front desk chief, Hotel Management
Thank you very much for choosing Keio Presso Inn Shinjuku.We sincerely hope that you had a relaxing stay with us.We will continue to strive to be a hotel where our guests want to stay again in the future.We hope that you will take another opportunity to visit us again.We look forward to seeing you soon.
by A verified traveler
Posted 20 Sep 2024
Very nice service
Comment from Hotel Management
21 Sep 2024 by Keio Presso Inn Shinjuku front desk chief, Hotel Management
Thank you very much for choosing Keio Presso Inn Shinjuku.We sincerely hope that you had a relaxing stay with us.We will continue to strive to be a hotel where our guests want to stay again in the future.We hope that you will take another opportunity to visit us again.We look forward to seeing you soon.
