Ratings based on 760 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2025
The staff were kind and the amenities were abundant, thank you!
Comment from Hotel Management
4 Jan 2025 by VIA INN SHINJUKU Manager, Hotel Management
Thank you very much for staying at Via Inn Shinjuku. We would also like to thank you for taking the time to leave a review.We hope that you had a comfortable stay.We will do our best to provide you with an even better stay, so we hope that you will stay with us again.
by A verified traveler
Posted 3 Jan 2025
Nice hotel.
Comment from Hotel Management
4 Jan 2025 by VIA INN SHINJUKU Manager, Hotel Management
Thank you very much for staying at Via Inn Shinjuku. We would also like to thank you for taking the time to leave a review.We hope that you had a comfortable stay.We will do our best to provide you with an even better stay, so we hope that you will stay with us again.
by A verified traveler
Posted 3 Jan 2025
Comment from Hotel Management
4 Jan 2025 by VIA INN SHINJUKU Manager, Hotel Management
Thank you very much for staying at Via Inn Shinjuku. We would also like to thank you for taking the time to leave a review.We hope that you had a comfortable stay.We will do our best to provide you with an even better stay, so we hope that you will stay with us again.
by A verified traveler
Posted 3 Jan 2025
Value for money
Comment from Hotel Management
4 Jan 2025 by VIA INN SHINJUKU Manager, Hotel Management
Thank you very much for staying at Via Inn Shinjuku. We would also like to thank you for taking the time to leave a review.We hope that you had a comfortable stay.We will do our best to provide you with an even better stay, so we hope that you will stay with us again.
by A verified traveler
Posted 3 Jan 2025
Comment from Hotel Management
4 Jan 2025 by VIA INN SHINJUKU Manager, Hotel Management
Thank you very much for staying at Via Inn Shinjuku. We would also like to thank you for taking the time to leave a review.We hope that you had a comfortable stay.We will do our best to provide you with an even better stay, so we hope that you will stay with us again.
by A verified traveler
Posted 26 Dec 2024
Pretty big. Clean and convenient. Definitely will go back
Comment from Hotel Management
26 Dec 2024 by VIA INN SHINJUKU Manager, Hotel Management
Thank you very much for staying at Via Inn Shinjuku. We would also like to thank you for taking the time to leave a review.We are very happy to hear that you had a comfortable stay.We will continue to do our best to provide you with an even better stay, so we hope you will stay with us again the next time you visit Japan.
by A verified traveler
Posted 25 Dec 2024
Comment from Hotel Management
26 Dec 2024 by VIA INN SHINJUKU Manager, Hotel Management
Thank you very much for staying at Via Inn Shinjuku. We would also like to thank you for taking the time to leave a review.We are very happy to hear that you had a comfortable stay.We will continue to do our best to provide you with an even better stay, so we hope you will stay with us again the next time you visit Japan.
by A verified traveler
Posted 23 Dec 2024
The hotel is close to Shinjuku city and shopping district, it felt mostly safe
Comment from Hotel Management
24 Dec 2024 by ヴィアイン新宿 支配人, Hotel Management
Thank you very much for using Via Inn Shinjuku. We would also like to thank you for taking the time to leave a review.We hope that you had a comfortable stay.Manager, Via Inn Shinjuku
by A verified traveler
Posted 18 Dec 2024
Good cheap stay. Room wasn’t the biggest and there was some noise from the shower in other rooms. Property is under renovation but we didn’t hear any noise from the works or experience any distruption. Staff were friendly, location was an easy walk to everything in Shinjuku
Comment from Hotel Management
19 Dec 2024 by ヴィアイン新宿 支配人, Hotel Management
Thank you very much for using our hotel.I am glad that you were satisfied with your stay.We are relieved to hear that there was no impact from construction noise.If you have the opportunity to visit Tokyo again, we hope to use our hotel again.Thank you for posting a review.VIA INN ShinjukuManager
by A verified traveler
Posted 18 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Via Inn Shinjuku Manager, Hotel Management
Thank you very much for staying at Via Inn Shinjuku. We would also like to thank you for taking the time to leave a review.We hope that you had a comfortable stay.We will continue to do our best to provide you with an even better stay.