Ratings based on 966 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
16 Sep 2024 by HUNDRED STAY Tokyo Shinjuku Reception, Hotel Management
Thank you for staying with HUNDRED STAY Tokyo Shinjuku. We appreciate high rating our hotel. We are glad to know that you were satisfied with your stay with us.Please stay with us again on your next visit to Tokyo. Best Regards, Reception
by A verified traveler
Posted 13 Sep 2024
Comment from Hotel Management
14 Sep 2024 by HUNDRED STAY Tokyo Shinjuku Reception, Hotel Management
Thank you for staying with HUNDRED STAY Tokyo Shinjuku. We appreciate high rating our hotel. We are glad to know that you were satisfied with yous stay. We will keep considering for better services. Please stay with us again.
by A verified traveler
Posted 12 Sep 2024
Great hotel
Comment from Hotel Management
12 Sep 2024 by HUNDRED STAY Tokyo Shinjuku Reception, Hotel Management
Thank you for staying with HUNDRED STAY Tokyo Shinjuku. We appreciate your positive feedback. We are glad to know that you were satisfied with our hotel. We will keep considering for better services. Please stay with us.Best regards,
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
10 Sep 2024 by HUNDRED STAY Tokyo Shinjuku Reception, Hotel Management
Thank you for taking the time to share your positive feedback. We are delighted to hear that you had a great stay with us. We hope to have the pleasure of welcoming you back in the future. Best regards,
by A verified traveler
Posted 9 Sep 2024
A fantastic place to stay when visiting Tokyo.
Staff were very friendly and so helpful and were able to help with all our requirements.
The rooms were spotlessly clean and ideal for a weeks stay when coming to the city.
Comment from Hotel Management
10 Sep 2024 by HUNDRED STAY Tokyo Shinjuku Reception, Hotel Management
Thank you for staying with HUNDRED STAY Tokyo Shinjuku. We appreciate high rating our hotel. It's wonderful to know that our staff provided helpful and friendly service, and that you found our rooms to be clean. We appreciate your kind words and look forward to welcoming you back to HUNDRED STAY Tokyo Shinjuku. Best regards.
by A verified traveler
Posted 8 Sep 2024
Not a 4 star hotel
Comment from Hotel Management
10 Sep 2024 by HUNDRED STAY Tokyo Shinjuku Reception, Hotel Management
Thank you for staying with HUNDRED STAY Tokyo Shinkuku. We share your strict opinion with our manager and make an effort to improve it. Best regards,
by A verified traveler
Posted 8 Sep 2024
I didn't like Shinjuku in general. It wasn't as clean as Shiba Park area.
I prefer a peaceful and clam place and it was the opposite.
It caters to younger generation and I'm not cut out for that...too crowded, not so clean. The streets are dirty and I didn't like the vibe of the area.
The rooms were not as clean, although big. It was next to all the convenient stores.
It was an ok stay for me.
Comment from Hotel Management
10 Sep 2024 by HUNDRED STAY Tokyo Shinjuku Reception, Hotel Management
Thank you for staying with HUNDRED STAY Tokyo Shinjuku. We appreciate your feedback. We apologize for the room cleanliness. We share your opinion with our exective housekeeper to improve it. Our hotel is only one station from Shinjuku, so it is far from the hustle and bustle, but there are many people around the hotel because there is a Korean town. We will keep considering for better services. Please stay with us again.
by A verified traveler
Posted 7 Sep 2024
I liked how the staff could speak English. I wish they cleaned the room more often.
Comment from Hotel Management
9 Sep 2024 by HUNDRED STAY Tokyo Shinjuku Reception, Hotel Management
Thank you for your recent stay at Hundred Stay Tokyo Shinjuku. We appreciate your positive feedback about our hotel. We try our best with our English skill to communicate well with our customers. As you mentioned, our room cleaning is once every 4 days but we provide fresh towels everyday. We will keep improving to provide better service in the future. We hope to see you again next time.
by A verified traveler
Posted 7 Sep 2024
Enjoyed our stay
Comment from Hotel Management
8 Sep 2024 by HUNDRED STAY Tokyo Shinjuku Reception, Hotel Management
Thank you for staying at Hundred Stay Tokyo Shinjuku. We appreciate your positive feedback about our hotel. We are also happy that you enjoyed stay at our hotel. We look forward to welcoming you on your next visit to tokyo.Thak you
by A verified traveler
Posted 6 Sep 2024
Staff speaks English and are friendly
Comment from Hotel Management
7 Sep 2024 by HUNDRED STAY Tokyo Shinjuku Reception, Hotel Management
Thank you for your recent stay at Hundred Stay Tokyo Shinjuku. We appreciate your positive feedback about our hotel. As you mentioned, we try our best with our English skill to communicate well with our customers. We are glad that you found our staff friendly, we will keep improving to provide the best service. We look forward to welcoming you again.
