Ratings based on 966 Verified Reviews

4.4 out of 5
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2024
3 out of 5
by A verified traveler

Posted 19 Nov 2024
This hotel is in a convenient location (really close to heart of Shinjuku) but the room was quite small and bleak as it has a tiny window that faced a building. Some of the staff were more friendly than others. Didn’t feel super welcoming like the other hotel I stayed in previously in Tokyo.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Nov 2024
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Great little property. Had to walk a little bit from the station but took cab later. Daily breakfast and happy hour was fantastic!
5 out of 5
by A verified traveler

Posted 13 Nov 2024
Quiet & clean
Comment from Hotel Management
16 Nov 2024 by BESPOKE HOTEL SHINJUKU, Hotel Management
Thank you for staying with us.And also we sincerely appreciate for your review.We will continue our efforts to keep not only the guest rooms but the entire hotel clean.We are looking forwards to your next visit.
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Excellent location. Being close to the red light district no worries. Really safe. Nice boutique hotel.
Comment from Hotel Management
16 Nov 2024 by BESPOKE HOTEL SHINJUKU, Hotel Management
Thank you for staying with us.We are very honored to receive your compliments.The hotel is located near downtown, but in a relatively quiet area.We are looking forwards to your next visit.
4 out of 5
by A verified traveler

Posted 9 Nov 2024
Good area. Accessible to subway, food nightlife
Comment from Hotel Management
16 Nov 2024 by BESPOKE HOTEL SHINJUKU, Hotel Management
Thank you for staying with us.We are very honored to receive your compliments.We are looking forwards to your next visit.
2 out of 5
by A verified traveler

Posted 7 Nov 2024
Room to small for a family of 2 kids.... and expensive for the size.
Comment from Hotel Management
16 Nov 2024 by BESPOKE HOTEL SHINJUKU, Hotel Management
Thank you for staying with us.We regret that you are not satisfied with the size of your room.We will try to make your stay comfortable even if your room is small.We sincerely hope to have another opportunity to welcome you back on your next visit to Tokyo.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Nov 2024
4 out of 5
by A verified traveler

Posted 1 Nov 2024
We loved staying at the Bespoke hotel. The location was convenient and the staff were really friendly with our requests. The rooms are on tighter side so that was a bit hard to adjust for the three of us. I would still recommend the place as it was very close to the areas we wanted to explore and spend time at.
Comment from Hotel Management
16 Nov 2024 by BESPOKE HOTEL SHINJUKU, Hotel Management
Thank you for staying with us.We are very honored to receive your recommendation.We will continue our efforts to become a better hotel.We are looking forwards to your next visit.