Ratings based on 30 Verified Reviews

3.4 out of 5
48% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Honolulu, Hawaii

Posted 8 Nov 2018
This is just an average hotel room - definitely nothing fancy or exceptional. What we did find extremely disappointing was someone else's food still in the refrigerator and someone else's hair on the walls of the shower. There was one pleasant surprise - a very nice Japanese breakfast the morning of our checkout. However, if we have the choice, we will not stay here again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to restort

Posted 14 Oct 2018
Not many good outlet around the accommodation. The breakfast was good.
4 out of 5
by A verified traveler

Slightly overprice hotel.

Posted 11 Sep 2018 on Hotels
The hotel was good and clean except it was a bit far from Tomamu Hoshino resort if you are not travelling by car. The rate was a bit on the high side for a 3 star hotel.
3 out of 5
by A verified traveler from singapore

Posted 4 Sep 2018
Location: its convenient to Tomamu resort and Unkai. Only 10 mins drive.
very old hotel, everything inside the room is old.
4 out of 5
by A verified traveler

Just nice for 3 person

Posted 2 Sep 2018 on Hotels
We were here late at night and left early in the morning. Room was just nice for 3 person. However the linens at the loft area are dirty and don’t look like it had been changed. There’s no air conditioning in room and there will be bug flying in if we open the window. So it is quite stuffy in room at the middle of the night. The location is convenient for the unkai at clubmed. About 15mins drive.
2 out of 5
by A verified traveler from Singapore

A real Budget Hotel with no airconditioning

Posted 3 Jul 2018
Very simple Budget Hotel. No airconditioning thought remembering it was stated as aircon. Asked fir extra pillow but was given a cushion. Only plus point, the dinner was acceptable
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jun 2018 on Hotels
2 out of 5
by A verified traveler from Singapore

Basic family style hotel

Posted 29 Dec 2017
Tomamu is a place of concentrated development - all the activities in Hoshino, Tower, Alpha Village, Club med (all in same area of the ski, gondola activity JR Train station is a secluded station with no JR ticket station n no heater. Once u alighted from train, just take the so-called free shuttle (Guest only bus by Hoshino / Tower/ Alpha village ) to spend your day if u arrived before 3pm (unable to check in Petit hotel). Breakfast at hotel is okay. Dinner wise please have at Main activity area (Hoshino/tower area) . If not, please try to see if u can make eArlier reservation. If not the dinner at hotel only have bbq (mainly lamb meat, n few little pieces of chicken) - not nice (poor marination). Staff average quite friendly but does not feel the true sincerity nor service. Realised many did not post in detail n hope this review allow no one to be stranded in a -9 degree celsius at the station.
2 out of 5
by LIU

Noisy Room

Posted 10 Aug 2017 on Hotels
Was given a room next to staircase and noisy throughout including night time. Not able to get good rest.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

If you not driving, train station is very far away

Posted 27 Jul 2017
Pros: The ambience and the quality Japanese service
Location: There is river rafting and the Unkai Terrace nearby.
We arranged for pick up at the Tomamu station. The hotel is beautiful and looks at a hotel in Switzerland. There is facilities for rafting in a nearby river. We stayed for a night and have a delicious table BBQ dinner. Unless you drive, the Tomamu JR train station is about 20 minutes away. The place is quiet and cosy. The owner and staff are very friendly.
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