Ratings based on 329 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 15 Nov 2024
Clean, friendly staff and free breakfast! They also had washers and dryers that were very reasonably priced. We had a very good stay.
by A verified traveler
Posted 10 Oct 2024
Everyrhing was great except the bed could have been softer
Comment from Hotel Management
11 Oct 2024 by 東横INN京都五条大宮 くちこみ担当, Hotel Management
Thank you for using our hotel this time.Also, thank you for sending me the impression of that time.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
17 Sep 2024 by 東横INN京都五条大宮 くちこみ担当, Hotel Management
Thank you so much for your stay and feedback.We're pleased to hear that. We hope you will stay with us again.
by A verified traveler
Posted 18 Jul 2024
Comment from Hotel Management
9 Aug 2024 by 東横INN京都五条大宮 くちこみ担当, Hotel Management
この度は当ホテルにご宿泊賜りまして誠に有難う御座いました。又、お忙しい中時間を割いてご投稿頂きました事、重ねて御礼申し上げます。いただいたご意見について真摯に受け止め、改善に向けて努力いたします。申し訳ございませんでした。
by A verified traveler
Posted 12 Jul 2024
by A verified traveler
Posted 6 Jul 2024
Breakfast portions were very small. Room with 4 beds for 4 people was small. No luggage space - had to wait for someone to be done with luggage to pass through to washroom etc
Comment from Hotel Management
9 Jul 2024 by 東横INN京都五条大宮 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel the other day.We are waiting for the your next visit.
by A verified traveler from chcago
Posted 4 Jul 2024
Very close to hot spots. Very comfortable & quiet.
Comment from Hotel Management
9 Jul 2024 by 東横INN京都五条大宮 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We look forward to seeing you soon on your next visit.
by A verified traveler
Posted 30 May 2024
It is a basic hotel, easy access by bus, a bit far away from subways.
Comment from Hotel Management
1 Jun 2024 by 東横INN京都五条大宮 くちこみ担当, Hotel Management
Thank you very much for using our hotel hotel.Thank you very much for posting valuable opinion this time.
by A verified traveler from Fairview
Posted 17 May 2024
Location good hotel is older but works, price is reasonable
Comment from Hotel Management
18 May 2024 by 東横INN京都五条大宮 くちこみ担当, Hotel Management
Thank you so much for your stay and feedback.We're pleased to hear that. We hope you will stay with us again.
