Ratings based on 391 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
The hotel was beautiful inside and the rooms are spacious! The area surrounding the property (park, aquarium and subway stop) was very nice! Would definitely recommend and stay at this hotel again in the future.
by A verified traveler
Posted 22 Nov 2024
They public bathtub is nice but I can smell cigarettes
by A verified traveler
Posted 21 Nov 2024
Great location, great service.
Unfortunate that there’s big group travel at the same nights we were there, little inconvenience in using public bath.
by A verified traveler
Posted 19 Nov 2024
This hotel was beautiful! The staff were very welcoming and accommodating. I loved the pajamas that were folded in our room. The public bath was nice - it was my first time trying a public bath but it was easy and comfortable with their clearly posted instructions and clean facilities. Our room was beautiful with high tech lighting and bathroom, and i used the soaker tub about 5 times because it was so comfortable. Konbini attached is also very convenient. will come again!
Comment from Hotel Management
21 Nov 2024 by Front Office, Hotel Management
Thank you for staying with us at The Royal Park Hotel Kyoto Umekoji.We are very happy to hear you had a comfortable stay and gave us many warm words.Your review means a lot to us. We all look forward to seeing you again.The Royal Park Hotel Kyoto UmekojiFront Office
by A verified traveler
Posted 10 Nov 2024
by A verified traveler from atizapan de zaragoza
Posted 8 Nov 2024
You have the train and bus stop like 2 min walking. The hotel is within a park where you can walk calmly at any time of the day. You have the Aquarium nearby. The hotel is very beautiful and clean, the staff is very helpful and polite.
Comment from Hotel Management
19 Nov 2024 by Front Office, Hotel Management
Thank you for choosing The Royal Park Hotel Kyoto Umekoji.We are happy to hear that you had a comfortable stay.We look forward to seeing you in the future again.The Royal Park Hotel Kyoto UmekojiFront Office
by A verified traveler
Posted 8 Nov 2024
Nice and clean
Comment from Hotel Management
19 Nov 2024 by Front Office, Hotel Management
Thank you for staying with us at The Royal Park Hotel Kyoto Umekoji.We look forward to seeing you again.The Royal Park Hotel Kyoto UmekojiFront Office
by A verified traveler from Brampton
Posted 8 Nov 2024
Everything is excellent except the family mart convenient store, in the area not enough things to purchase .
Comment from Hotel Management
19 Nov 2024 by Front Office, Hotel Management
Thank you for staying with us at The Royal Park Hotel Kyoto Umekoji.It was national holiday in Japan during your stay, so things at Family Mart are almost sold out. Sorry for the inconvenience.Thank you again for your review.The Royal Park Hotel Kyoto UmekojiFront Office
by A verified traveler
Posted 7 Nov 2024
Love the area love the kids playground near a park, walking distance from the train station in all areas
Comment from Hotel Management
16 Nov 2024 by Front Office, Hotel Management
Thank you for staying with us at The Royal Park Hotel Kyoto Umekoji.We are happy to hear that you loved our area and had a good time.We look forward to seeing you again.The Royal Park Hotel Kyoto UmekojiFrotn Office
by A verified traveler
Posted 30 Oct 2024
nice staff
Comment from Hotel Management
16 Nov 2024 by Front Office, Hotel Management
Thank you for staying with us at The Royal Park Hotel Kyoto Umekoji.We are honored you liked our service.We hope tou see you again.The Royal Park Hotel Kyoto UmekojiFron Office
