Ratings based on 1,969 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
I am not sure how this hotel is so highly rated. Our room was very dark, the sliding window shades were made of very thin paper-like fabric and it was torn. The bathroom was disgusting. There was a mold/mildew smell from the shower curtains. It reeked so badly it was hard to use the bathroom.
by A verified traveler
Posted 27 Nov 2024
All very good. Nothing special to say.
by A verified traveler
Posted 27 Nov 2024
The deluxe rooms are towards the railway track and the noise will make you crazy and those rooms are more expensive than others,
by A verified traveler
Posted 27 Nov 2024
The location was very good, closer to station, closer to the Aeon mall which had very good food options and shopping. The staff was also very friendly and helpful.
by A verified traveler
Posted 27 Nov 2024
Respectfully, the bed duvet needs to be upgraded as it won’t stay on the bed as too small and very slippery cover.
by A verified traveler
Posted 25 Nov 2024
The place was just okay. would pay more for higher quality of the room. Maintenance staff needs touch up the rusty metal rust. They can unless touch up metal area surface in the bedroom. Go out pay more for higher quality hotel.
by A verified traveler from Fresh meadows
Posted 23 Nov 2024
Nice place to stay!
by A verified traveler
Posted 23 Nov 2024
Staff is phenomenal. Hospitality is one of the greatest and they pride themselves on it.
Highly recommend!!
by A verified traveler
Posted 22 Nov 2024
サービスは行き届いており流石という感じでした。
by A verified traveler
Posted 22 Nov 2024
The staff was very efficient, conscientious and helpful 👍👍👍
