Ratings based on 20 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
5.0 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jul 2024
by A verified traveler from Land O Lakes
Posted 15 Jun 2024
The location is easy to get to, but the beauty of the property is the property itself. The unit we were in was lovely and well cared for. The indoor and outdoor tubs were luxurious, the traditional breakfast was the perfect way to end our stay! Our hosts were lovely, welcoming, and thoughtful in the offering! We would highly recommend this ryokan!
Comment from Hotel Management
19 Jun 2024 by KOBA, Hotel Management
Thank you very much for staying with us and your very kind review. We are all very pleased to hear that you had an enjoyable stay, and your review truly means a lot to all of our staff. We hope to welcome you back to Kyoto soon. Thank you again.
by A verified traveler
Posted 6 Jun 2024 on Hotels
Comment from Hotel Management
8 Jun 2024 by KOBA, Hotel Management
Thank you very much for staying with us in Kyoto. We are very happy to hear that you have enjoyed your stay in our machiya hotel. We look forward to welcoming you back soon.
by A verified traveler
Posted 25 Jan 2024
Such a memorable stay in Kyoto. We would definitely recommend and return!
Comment from Hotel Management
25 Jan 2024 by Sayo, Hotel Management
Thank you very much for staying with us and your very kind review. We are all very pleased to hear that you had an enjoyable stay, and your review truly means a lot to all of our staff. We look forward to welcoming you back to Kyoto soon. Thank you again.
by A verified traveler
Posted 3 Nov 2023 on Hotels
Fantastic accommodations! We thoroughly enjoyed our time at Machiya Zeniyacho. It was perfect for two couples. Spotless, with impeccable service and some really nice bonus surprises. Very responsive to our questions.
The breakfast was delicious, as well. We'd stay here again for sure.
Comment from Hotel Management
7 Nov 2023 by Chie, Hotel Management
Thank you so much for choosing to stay with us for your Kyoto vacation. We greatly appreciate your very kind review, it really gives us the strength to continue to do our very best for our guests. And also we are very happy to hear that you had an enjoyable breakfast. We look forward to coming back to visit Kyoto again. Thank you very much.
by A verified traveler
Posted 15 Sep 2023
Awesome stay at this gorgeous property. Will stay again if in Kyoto.
Comment from Hotel Management
18 Sep 2023 by Kira, Hotel Management
Thank you very much for staying with us and your very kind review. We are all very pleased to hear that you had an enjoyable stay. We hope to welcome you back to Kyoto soon. Thank you again!
by A verified traveler
Posted 1 Sep 2023
The property was beautiful! The staff were very attentive and helpful. They have thought of every detail and even checked in with us to make sure we had slept well and didn't need anything. Each room had temperature control and both fridges had a supply of complimentary beverages. We are traveling and staying several different accommodations, and this one is by far our favorite.
Comment from Hotel Management
7 Sep 2023 by Rikuto Adachi, Hotel Management
Thank you very much for staying with us and your very kind review. We are all very pleased to hear that you had an enjoyable stay, and your review truly means a lot to all of our staff. We hope to welcome you back to Kyoto soon. Thank you again.
by A verified traveler
Outstanding Machiya in Kyoto
Posted 30 Jul 2023 on HotelsFrom the welcome matcha to the helpful tips for the area to the comforts of the accommodation this was our favorite place that we stayed during our trip to Japan. There were high-end appliances in the Machiya and both baths were perfect for relaxing after a long day of sightseeing in Kyoto. There was a train only 7 minutes away. We took this to access the Keifuku Randen Tram line to visit Arahiyama bamboo forest and monkey park. The monkey park was fun, but a long hike up a hill. We enjoyed Tantanmen Ebisu Emmachi for a quick cheap dinner of ramen and fried chicken within walking distance from the machiya. We also visited the Gion district.
Comment from Hotel Management
2 Aug 2023 by Kira, Hotel Management
Thank you very much for staying with us in Kyoto. We are very happy to hear that you have enjoyed your stay in our machiya hotel. We look forward to welcoming you back soon.
by A verified traveler
Posted 14 Jul 2023
Comment from Hotel Management
2 Aug 2023 by Kira, Hotel Management
Thank you so much for choosing to stay with us for your Kyoto vacation. We greatly appreciate your very kind review. Please come back to visit us again soon.
by A verified traveler
Posted 16 Jun 2023
This will be by far the best experience of staying at a property. It was clean, convinient and so beautifully maintained.
Comment from Hotel Management
17 Jun 2023 by Kira, Hotel Management
Thank you so much for choosing to stay with us for your Kyoto vacation. We greatly appreciate your very kind review, it really gives us the strength to continue to do our very best for our guests. Please come back to visit us again soon.
