Ratings based on 640 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Beautiful property
Comment from Hotel Management
25 Nov 2024 by Ando/Receptionist, Hotel Management
Thank you for staying with us here at APA HOTEL〈KYOTO EKIHIGASHI〉.We are very pleased to hear that you had a comfortable stay.We certainly hope to see you again.
by A verified traveler from Seattle
Posted 23 Nov 2024
Rooms is small but the bed is comfortable.
Comment from Hotel Management
25 Nov 2024 by Ando/Receptionist, Hotel Management
Thank you for staying with us here at APA HOTEL〈KYOTO EKIHIGASHI〉.We are very pleased that you were able to relax in your bed.We certainly hope to see you again.
by A verified traveler
Posted 22 Nov 2024
nice location
and staff are very friendly and rooms are very clean
Comment from Hotel Management
22 Nov 2024 by Receptionist/Kamae, Hotel Management
Thank you for choosing APA Hotel Kyoto Station East.As you mentioned, our hotel is located about 5 minutes on foot from JR Kyoto Station (Central Exit), which is very convenient for access to various areas of the city.We are very pleased to hear that you had a comfortable stay at our hotel. Our staff will continue to make every effort to provide you with a comfortable stay.We look forward to serving you again.
by A verified traveler
Posted 19 Nov 2024
Grand spa was especially good.
Comment from Hotel Management
21 Nov 2024 by Ando/Receptionist, Hotel Management
Thank you for staying with us here at APA HOTEL〈KYOTO EKIHIGASHI〉.We are very pleased to hear that you enjoyed your stay in the public bath.We certainly hope to see you again.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Receptionist/Kamae, Hotel Management
Thank you for your reservation for us.How was your stay here?I hope you are satisfied.Please come to Kyoto again.Thank you for your comment.
by A verified traveler from Redwood City
Posted 15 Nov 2024
Clean, friendly and location, location!!! One block away from train station, a lot of dining options and shopping
Comment from Hotel Management
15 Nov 2024 by Front Desk Kawamoto, Hotel Management
Thank you for choosing APA Hotel Kyoto Station East. As you mentioned, our hotel is very conveniently located near Kyoto Station.We have received favorable reviews from many of our guests. We are very pleased to hear that you had a comfortable stay at our hotel. All of our staff will continue to make every effort to provide you with a comfortable stay. We look forward to serving you again.
by A verified traveler
Posted 14 Nov 2024
Great hotel
Comment from Hotel Management
14 Nov 2024 by Kamae/ Receptionist, Hotel Management
Thank you for staying with us here at APA HOTEL〈KYOTO EKIHIGASHI〉.We are very happy to hear that you had a comfortable stay.We certainly hope to see you again.
by A verified traveler
Posted 14 Nov 2024
Property condition is not good.
Comment from Hotel Management
14 Nov 2024 by Receptionist/Kamae, Hotel Management
Thank you for choosing APA Hotel Kyoto Station East.However, we are very sorry for any inconvenience caused to you during your stay.We will take your feedback seriously and continue to make improvements and innovations.Thank you very much for your time and feedback.
by A verified traveler
Posted 12 Nov 2024
Helpful staff and exceptionally clean rooms. Within a 5 minute walk to Kyoto station.
Comment from Hotel Management
13 Nov 2024 by Receptionist/Kitazume, Hotel Management
Thank you very much for choosing APA Hotel Kyoto Station East.As you mentioned, our hotel is located within walking distance from Kyoto Station and has a large public bath, which has been well received by many of our guests.We are very pleased to hear that you were able to relax in our large public bath, of which we are very proud.We will continue to make efforts to improve our services in order to provide even greater satisfaction to our guests.We hope that you will have another opportunity to visit our hotel again.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Receptionist/Kitazume, Hotel Management
Thank you for staying with us here at APA HOTEL〈KYOTO EKIHIGASHI〉.We are very happy to hear that you had a comfortable stay.We certainly hope to see you again.
