Ratings based on 414 Verified Reviews

4.5 out of 5
90% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 1 Dec 2024
Nice room with great views. Friendly staff. The drive up was a bit challenging. Spa was nice with open air option
Comment from Hotel Management
3 Dec 2024 by Sarah, Hotel Management
Dear Sarah,Thank you very much for your recent stay at Shimoda Tokyu Hotel. We also appreciate your feedback.We are grateful for your kind words regarding the magnificent location from the elevated area, the attentiveness of our staff, and the open-air bath. It brings us great joy to know that you had a satisfying stay.Were you able to relax and rejuvenate from your drive in our hot springs? The hotel's hot springs are known for their benefits in recovering from fatigue and alleviating physical ailments.We sincerely look forward to welcoming you back to our hotel again.Sincerely, Shimoda Tokyu Hotel
5 out of 5
by A verified traveler

Posted 29 Nov 2024
Beautiful area and walkable to the beach
Comment from Hotel Management
30 Nov 2024 by Aurelien, Hotel Management
Dear Aurelien,Thank you very much for choosing to stay at the Shimoda Tokyu Hotel. We also appreciate your review.The hotel is situated on a hillside by the coast, on the outskirts of the town, offering a tranquil environment with beautiful views of the beach and bay. We are very pleased to hear that you enjoyed the hotel’s location and surroundings.We, the staff, sincerely look forward to welcoming you again. We will greet you with the same unchanging scenery.Sincerely, Shimoda Tokyu Hotel
5 out of 5
by A verified traveler

Posted 25 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Kei, Hotel Management
Dear Kei,We would like to thank you for staying. Thank you for your high evaluation.We will continue to strive to make your stay comfortable.We looking forward to see you again.sincerelyShimoda Tokyu Hotel
4 out of 5
by A verified traveler

Posted 7 Nov 2024
Tokyu Hotel is a known hotel chain in Japan. The hotel was an older property. The outside hot bath was nice with ocean view and breakfast buffet was nice with many options. The overall property was well maintained. Staff was courteous.
Comment from Hotel Management
19 Nov 2024 by Elisabet, Hotel Management
Dear Elisabet,We sincerely thank you for staying at Shimoda Tokyu Hotel. We also appreciate your review.We are delighted to hear that you were satisfied with the hot spring baths, breakfast buffet, location, and service provided by our staff, and that you had a comfortable stay.Our hotel opened in October 1962. Although we underwent a major renovation in 2017, there are still areas that may cause inconvenience. We will continue to strive for regular maintenance and thorough daily cleaning.Our staff looks forward to welcoming you back again in the future.Sincerely,Shimoda Tokyu Hotel
5 out of 5
by A verified traveler

Posted 14 Oct 2024
The shuttle service is excellent. The drivers are very polite and kind.
Comment from Hotel Management
21 Oct 2024 by Pei Hua, Hotel Management
Dear Pei Hua,We would like to express our sincere gratitude for choosing to stay at Shimoda Tokyu Hotel. Thank you for sharing your feedback with us.We are grateful for your kind words about the shuttle bus driver. Your praise serves as great encouragement to us. Thank you very much.We will continue to strive to provide our guests with the best possible experience.The entire staff is looking forward to welcoming you back in the future.Sincerely,Shimoda Tokyu Hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Sep 2024 on Hotels
5 out of 5
by A verified traveler

Seaside Long Weekend

Posted 23 Sep 2024 on Hotels
Bedrooms were spacious. The decor was a little tired but not too perfect for family occupation! Service was good; the staff made every effort to make us feel comfortable. The breakfast buffet was excellent- it had lots of choice. Situation was good with views and access to a safe bay. It would have been nice to have longer hours than 9 to 5 at the pool.
Comment from Hotel Management
27 Sep 2024 by Alison, Hotel Management
Dear Allson,We sincerely thank you for staying at Shimoda Tokyu Hotel.We observed that you had a comfortable stay and enjoyed the location and environment, which brings us great joy. Thank you for your kind words about the location, staff service, and breakfast buffet. It is truly encouraging.Please note that the pool operating hours will be until 17:00 in September. In Japan, as September approaches, the days become shorter, and it gets dark by 18:00.The entire staff is looking forward to welcoming you back to the hotel. Sincerely,Shimoda Tokyu Hotel
5 out of 5
by A verified traveler from Dunedin

Posted 15 Sep 2024
Loved this hotel. It’s in a stunning setting that feels secluded in a beautiful bay but was just over a small hill to the city. Modern and friendly with an almost 1950s-60s resort vibe to it which we really enjoyed. The pool was excellent with vibrant well-appointed gardens surrounding the whole property. Great place to explore from, with paths, beaches and coastal walks and an easy 10-15min stroll into the town. Hiring a bike would have been a good option too. We extended our stay from 2 to 4 days after falling in love with the hotel. The restaurant was good. Recommend a meal there in the evening, there was some really good local fare, and the breakfast was a fabulous buffet with lots of options. Lots of staff who were all friendly and attentive.
Comment from Hotel Management
25 Sep 2024 by jo, Hotel Management
Dear Jo,We sincerely thank you for staying at Shimoda Tokyu Hotel. We appreciate you sharing your valuable experience with us.We are truly delighted to hear that you enjoyed the hotel's fantastic location overlooking the hill, garden pool, and vast garden with seasonal flowers, and that you decided to extend your stay. We are thrilled that your stay became a memorable and enjoyable vacation.We are grateful for your kind words regarding the meals and the staff's service. Your feedback is very encouraging to us. Thank you very much.This October marks the 62nd year since the hotel's opening. We strive to provide a comfortable stay by ensuring regular maintenance and meticulous daily cleaning.We sincerely look forward to welcoming you back to the hotel in the future.Sincerely,Shimoda Tokyu Hotel
5 out of 5
by A verified traveler

Posted 25 Jul 2024
We loved our stay in Shimoda!!! Highly recommend.
Comment from Hotel Management
30 Jul 2024 by SARA, Hotel Management
Dear SARA,Thank you very much for staying at Shimoda Tokyu Hotel.We are truly delighted to hear that you had a satisfactory stay. We hope that your vacation in Shimoda will remain a memorable experience.We sincerely look forward to welcoming you back again. Sincerely,Shimoda Tokyu Hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jul 2024 on Hotels