Ratings based on 59 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
A very quiet place, perhaps the season, walkable distance to train station. The ride along the coast was enjoyable.
I had the best Japanese breakfast there overlooking the sea! Well arranged, excellent taste.
A great sushi place across at the wharf at the end of the building and also great seafood to be had in town.
by A verified traveler
Posted 16 Oct 2024
The staff were so friendly. Our room had a private onsen on the balcony and it was wonderful. We loved the Japanese style room. The hotel is quite old, the hallways smell terrible but luckily the rooms are good. They charge extra for pool(550yen) and all other amenities which was a bit of a surprise.
by A verified traveler
Posted 22 Sep 2024
by A verified traveler
Posted 9 Sep 2024
Beautiful ocean views rooms also the hot springs . The welcome drink and night activities wine lounge are great.
I hope hotel provide shuttle bus access!
by A verified traveler
Posted 24 Jun 2024
Musty, dusty, rusty, and crusty…we stayed in the Japanese style room with the onsen. The room itself was great (minus a musty smell that permeated from the hallway) and the onsen was amazing. The lobby was dingy and needed an update about a decade ago. The hallways smelled like they cleaned the carpets and they never dried completely. The hotel was also like the Winchester house, like wings just kept being added on and some of them you could get to from one side of the floor floor and some of them you had to go down the floor and across to get around. It did have a kids play area downstairs, laundry, machines, and an arcade upstairs. It does say that shimoda beach is a two minute drive away however it is more like a 20 minute drive away. The area in front of the hotel is beautiful and great to walk but it did not make up for the grungy hotel.
by A verified traveler
Posted 20 Jun 2024 on Hotels
by A verified traveler
Posted 17 May 2024
Most beautiful view in Shimoda. Room with sea view wad amazing and the tatami room was very big and very clean.
by A verified traveler
Fantastic hotel with great amenities
Posted 22 Mar 2024 on HotelsFantastic hotel with great amenities. We had a sea view room and I think almost all rooms have that. We enjoyed the Onsen that had everything one needs including small sauna. The complementary soft drinks in the cosy lobby was a nice gesture and appreciated.
Staff were very helpful and accommodating our requests and questions. Our 11year old daughter found plenty entertainment, we all loved the skin care fish for example. Keen to go back. Also Shimoda is beautiful, lots to do, i.e. beautiful walks, rope way.
by A verified traveler
Posted 20 Dec 2023
by A verified traveler
Most amazing staff !!
Posted 2 Nov 2023 on HotelsWe love to soak in hot springs - but the water has to be hot, hot, hot!! The onsen at this hotel was not hot enough for me. Although the location is very convenient - walking distance everywhere - I will not stay here again because of the onsen. The staff was AMAZING!!!! So kind and helpful - never ever will experience this type of service in the USA!!!
