Ratings based on 6 Verified Reviews

2.8 out of 5
75% of guests recommend
3.0 Room cleanliness
3.3 Service & staff
2.8 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Gurgoan

Posted 27 Sep 2019 on Orbitz
Very nice view from room. Pick up & drop guest service from market would be a nice add on. The walk up was overbearing.
2 out of 5
by A verified traveler from New Delhi,In

Posted 21 Apr 2019
This hotel is located in a local/residential area. Reaching hotel by car is very difficult. Parking is too narrow. There is only one way to reach hotel. Road towards hotel is very steep. Even if you want to go to mall road, you have to climb from steep roads. There are better properties available at same/lower price in Shimla. This was my 4th trip to Shimla and this time I had to regret, past trips were pleasant.
1 out of 5
by A verified traveler

Rooms just okay, but avoid it

Posted 3 Mar 2018 on Hotels
Rooms are just okay, staff is not friendly.I won't be visiting next time here ever.I booked breakfast n room and they told me i don't have breakfast in my booking even after showing proof they tried to teach me.
Comment from Hotel Management
23 Mar 2018 by Summit Hotels, Hotel Management
Dear Guest, Namaste! Thank you for sharing your experience with us.The voucher which you had was mismatching with our booking engine and we checked with the agent & was rectified later. We extremely apologise for the inconvenience you had to face. Yours in Hospitality, Archana Rana, Guest Relations Department Summit Hotels & Resorts.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location close to the Mall

Posted 5 Jan 2018
It was quite cold in Shimla when we were there but the hotel rooms had space heaters and electric blankets in the bed, so we weren't cold. The bathroom area was cold though. The pakoras in the restaurant were excellent although the dining area was cold.
3 out of 5
by A verified traveler from australia

Hotel in Shimla

Posted 27 Nov 2017 on Wotif
Pros: Just the food.
Cons: Better heating in the room.
Location: Very hard for my driver to get to
The room was extremely cold, TV did not work, wifi very bad, no hot water in the bathroom. I had to go to bed to get warm. The person at recreation in the afternoon was rude.
4 out of 5
by A verified traveler

Posted 16 Mar 2018 on Hotels
Close to Mall Road, city center -walking distance. Located on a hill.
Comment from Hotel Management
23 Mar 2018 by Summit Hotels, Hotel Management
Dear Guest, Namaste! Thank you for your valuable feedback. We are glad to know that the proximity of the hotel added value to your stay. We look forward to serve you again in the near future. Yours in Hospitality, Archana Rana, Guest Relations Department Summit Hotels & Resorts.
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