Ratings based on 100 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Mar 2024 on Hotels
This is a historic hotel and you can read about it in an area near the hotel called The Club, but the best feature of this hotel is the sunset view. The sunset view is so beautiful and you can see it either from your room or from the lounge at 5F. The staffs are very welcoming and wonderful. This is one of the best places we've been to where you can just relax and watch the day pass in your room in the middle of beautiful nature. We will definitely be back again.
by A verified traveler
Posted 23 Apr 2023 on Hotels
by A verified traveler
Posted 27 May 2019
by A verified traveler
Posted 22 May 2019 on Hotels
by A verified traveler
Posted 2 Feb 2019 on Hotels
by A verified traveler from Greece
Posted 8 Oct 2018
The location. The ambience. The personal. The restaurant and the place is absolutely amazing
by A verified traveler
High quality comfortable hotel with shortcomings
Posted 11 May 2018 on HotelsThe hotel is very nice and has fantastic facilities. Rooms are spacious and comfortable with great amenities. Staff are very friendly however are not really fluent in English... they know enough to get by but by no means equivalent to international hospitality standards, was not well enough. The biggest downside is the extremely limited room service menu (full menu options from the restaurants are not available for room service) and the only vegan item for room service is an extremely tiny portion of french fries which had 15 fries on a plate. Probably more suited to Japanese travellers than westerners.
by A verified traveler
Posted 23 Apr 2017 on Hotels
Recommended
for Everyoneby A verified traveler
Posted 23 Apr 2016
It's an amazing hotel
I travel a lot and I consider as one of the best in the world
Recommended
for Couplesby A verified traveler from Kyoto
Very nice hotel with best restaurants
Posted 13 Feb 2016Roomy suite room and good restaurants; French and Japanese.