Ratings based on 30 Verified Reviews
4.2 Room cleanliness
4.8 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Friendly fun ski lodge
Posted 1 Apr 2024 on HotelsGreat fun hotel. The Captain who owns the place is an 80 year old Japanese Olympic ski racer and full of interesting stories and enthusiasm for skiing and the mountains. His son Ken is also a good and enthusiastic skier. Everyone speaks great english. Dinner was excellent and included the best fried chicken my 12 year old son has EVER had. Breakfast good too. There is a pleasant bar on site open until 10 pm. The hotel is genuine ski in ski out and about 15s ski to the lift. My kids borrowed sledges for free too. There is a ski rental downstairs run by the same family which we didnt use but others said was great.
Comment from Hotel Management
1 Apr 2024 by Captain, Hotel Management
Thank you for your very nice post. We will continue to make sure that our valued guests enjoy their stay here. The captain was an Olympic torchbearer and a very good athlete, but he is not an Olympian. He is 80 years old and still enjoys skiing on 29th March 2024!. THANK YOU VERY MUCH AGAIN!
by A verified traveler
Posted 18 Mar 2024 on Hotels
The family running this are the most pleasant and helpful I have found in Japan. Further the staff all speak English well.
Comment from Hotel Management
18 Mar 2024 by Captain, Hotel Management
Thank you for posting the words that make us very happy. We look forward to your next stay.
by A verified traveler
Posted 10 Mar 2024
The family that runs Villa Alpen is wonderful and make you feel right at home. The onsen was amazing and perfect for post-powder day rehab of the muscles! It is a simple, older property (as many are throughout the region) but very well kept.
Like a lot of Shiga Kogen villages, there is no (or limited) resaurant options, especially for dinner
Thus recommend going with with hotel provided breakfast and lunch.
If you plan to use shuttle service between villages, pay close attention to the schedule as last one runs around 6:30pm (depending where you are) and there are no taxis.
The skiing was top notch at Yakebitai and Osokogen. Helped that they got a ton of snow when i arrived ; ) Was very hard to leave and miss another poweder day after 1 foot fell the morning I left. : (
Highly recommend staying a few days minimum and explore all the ski areas.
Comment from Hotel Management
18 Mar 2024 by Captain, Hotel Management
Thank you for posting the words that make us very happy.also, we have stay with 2 meals. We look forward to your next stay..
by A verified traveler
Posted 19 Feb 2024 on Hotels
by A verified traveler
Posted 17 Feb 2024 on Lastminute
Villa Alpen was like a home away from home. A lovely welcoming family run older traditional hotel. The hosts could not do enough to help through out our stay. Meals were wonderful and plentiful. The cosy fire place where guests gather and relax in the evenings is wonderful place to meet fellow guests and share stories.
Comment from Hotel Management
18 Feb 2024 by Captain, Hotel Management
Thank you for posting, and thank you for your compliments about the food and staff.And about the hostI apologize for not being able to do my best as a host.In end-January, I was suffering from sciatica and was unable to walk due to the pain, so I was taking painkillers. When I reach the age of 80, unexpected troubles arise here and there.I hope to be a host that can meet your expectations during your next stay.HaHaHa
by A verified traveler
Sun Valley Shiga Kogen
Posted 8 Feb 2024 on HotelsIn the middle of extraordinary mountains, a ski-in hotel . All the staff speaks English and a bit of French.Everybody was super kind and nice.
Comment from Hotel Management
10 Feb 2024 by Captain, Hotel Management
Merci d'avoir séjourné avec nous à Alpine. Nous sommes très heureux d'apprendre que vous avez passé un bon moment. Vos mots sont très encourageants et encourageants. Nous espérons que vous continuerez à nous montrer vos visages en bonne santé la saison prochaine.Tout le personnel vous attendra.
by A verified traveler
Posted 16 Mar 2023
by A verified traveler
Posted 13 Feb 2023
Staff was great and ver accommodating. Ski rentals were found at hotel facility.
Comment from Hotel Management
16 Feb 2023 by Captain, Hotel Management
Thank you very much! such words from our customers encourage us and make us feel happy
by A verified traveler
Posted 21 Mar 2017 on Hotels
Recommended
for Everyoneby A verified traveler
Warm retreat in sun valley shiga kogen
Posted 25 Jan 2017
Pros: Very good onsen, great little bar at front, meals were great.
Well worn but comfortable lodge. Some may find facility not modern but it actually has its own atmosphere which is centred around the warmth of the family and staff that run villa alpen.
