Ratings based on 13 Verified Reviews

3.8 out of 5
3.5 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Sep 2024
3 out of 5
by A verified traveler

Posted 4 May 2024
翡翠色の温泉が圧倒的に素晴らしいので、その他のことは帳消し。
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Apr 2024
2 out of 5
by A verified traveler

Poor maintained onsen hotel

Posted 26 Dec 2023 on Hotels
A poor maintained onsen hotel! No towel and locker available in the onsen, need to bring along everything from the room! The room itself is very old and poor maintained; the dining which is just fair, don’t expect that as same kind of Food and beverage to a graded resort; fortunately a Taiwanese lady serving down there with excellent service to pull the satisfaction up a bit!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Dec 2023
2 out of 5
by A verified traveler

Posted 21 Aug 2023
この暑さの中エアコンがなく夜寝苦しかった。
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jul 2023 on Hotels
5 out of 5
by A verified traveler

Posted 21 May 2023 on Hotels
Comment from Hotel Management
22 May 2023 by 熊の湯ホテル, Hotel Management
佐藤康子様、この度のご来館ご利用誠に有り難うございました。高評価の口コミを頂きましてありがとうございます。これからも皆様にご満足いただけます様精進いたして参ります。またのご利用をお待ちしております。
4 out of 5
by A verified traveler

Posted 10 Oct 2022 on Hotels
皆さんの口コミでご飯が美味しいとありましたが
5 out of 5
by A verified traveler from Nagaokakyo

This traveler left a rating score only Posted 7 May 2022