Ratings based on 978 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
They were very respectful and and very helpful even had staff who spoke English very well
by A verified traveler
Posted 9 Dec 2024
Tokyu Stay shibuya was a great hotel. The rooms are nice and cozy and have everything you can possibly need. Definitely recommend staying here if you're visiting Tokyo.
by A verified traveler
Posted 8 Dec 2024
by A verified traveler from Los Angeles
Posted 7 Dec 2024
Great location. Staff was amazing..,i actually lost my passport between Haneda and the hotel. They called the airport and 2 stations—by noon the next day, it was found! They did more than the police did 👍😊
by A verified traveler
Posted 6 Dec 2024
Wonderful stay in a great area. Excellent staff.
by A verified traveler
Posted 6 Dec 2024
by A verified traveler
Posted 5 Dec 2024
Had a great stay, the staff was lovely and the hotel had great amenities. Would definitely stay here again
by A verified traveler
Posted 5 Dec 2024
It was a great place to stay that isn’t too far a walk from Shibuya station! They had great and very helpful staff! Our room had a washer/dryer combo which was very helpful for laundry during our stay.
by A verified traveler
Posted 2 Dec 2024
by A verified traveler
Posted 1 Dec 2024
I stayed here for 5 nights with my family and really enjoyed it. It was so nice to have a fridge, microwave, and washing machine/dryer in the room. I also loved the balcony in our room. The room was very clean. The hotel is a bit of a walk from Shibuya, but we connected to Shinsen and the walk is less than 5 minutes to a subway. The area is very quiet and safe.
