Ratings based on 973 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jan 2025
We just wrapped up five nights at Shibuya Stream and could not have been happier with our experience there. Everyone at the hotel was friendly and helpful, our room was spacious and peaceful, and the location was perfect with direct access to so many parts of Tokyo. (My daughter also loved the amenities in the lobby!)
Comment from Hotel Management
7 Jan 2025 by Reception, Chisato, Hotel Management
Thank you so much for your staying with us and such a high evaluation for us.We hope you had a great time at our hotel.We are also glad to hear your daughter loved our amenities.We will continue to make every effort to ensure that our guests have a wonderful time.If you have any chance to come back Japan, we will welcome to stay at our hotel.
by A verified traveler
Posted 7 Jan 2025
We had a lovely 3 days in the hotel. Easy access from Shibuya station which makes it easy to travel to other parts of the city if you wish. The hotel itself was equipped with great amenities and location meant many great dining and shopping options within a short walk.
Perfect spot for out few days in Shibuya
Comment from Hotel Management
7 Jan 2025 by Reception, V. Georgieva, Hotel Management
Greetings from Shibuya Stream Hotel.Thank you for your wonderful comment and high evaluation.We are really glad to hear that you enjoyed your stay with us and were satisfied with our location and our amenities.We will continue to strive to provide you with a hotel stay that you will love even more and we are hoping to welcome you again in the future.Sincerely,Shibuya Stream Hotel
by A verified traveler
Posted 5 Jan 2025
Excellent location in Shibuya and close to many excellent dining options! Also close to Shibuya station which made public transportation very convenient!
Hotel room was very clean. Bathroom design could use some updating but overall our stay was very comfortable.
Comment from Hotel Management
5 Jan 2025 by Front Reception J.Oshima, Hotel Management
Thank you very much for choosing Shibuya Stream Hotel.All of our employees are very pleased to hear that you were satisfied with your stay.We hope you will visit us again when you come to Shibuya.Thank you very much for your kind review.
by A verified traveler
Posted 5 Jan 2025
It will be better if there are more wash machines.
Comment from Hotel Management
5 Jan 2025 by Reception, V. Georgieva, Hotel Management
Greetings from SHIBUYA STREAM HOTELThank you for your wonderful comment and high evaluation.We hope you enjoyed your stay with us.Also, your feedback is appreciated and we will keep note of it to improve our facilities.We will continue to strive to provide you with a hotel stay that you will love even more and we are hoping to welcome you again in the future.Sincerely, SHIBUYA STREAM HOTEL
by A verified traveler
Posted 31 Dec 2024
average hotel, rooms are small but very much clean place
Comment from Hotel Management
31 Dec 2024 by Front Reception, Hotel Management
Thank you for choosing our hotel.We are glad to hear that you are satisfied with the cleanliness of your room.Please visit us again when you come to Shibuya.
by A verified traveler from Sydney
Posted 30 Dec 2024
Absolute knockout of a property..funky feel and decor,great staff and service attitude ..and smack in the middle of a bustling,exciting neighbourhood..!
Comment from Hotel Management
30 Dec 2024 by Reception, V. Georgieva, Hotel Management
Greetings from SHIBUYA STREAM HOTELThank you for your wonderful comment and high evaluation.We hope you enjoyed your stay with us and we are glad to learn that you enjoyed our hotel and staff's service as a whole.We will continue to strive to provide you with a hotel stay that you will love even more and we are hoping to welcome you again in the future.Sincerely, SHIBUYA STREAM HOTEL
by A verified traveler from Chicago
Posted 29 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Reception, V. Georgieva, Hotel Management
Greetings from SHIBUYA STREAM HOTELThank you for you high evaluation.We hope you enjoyed your stay with us.We will continue to strive to provide you with a hotel stay that you will love even more and we are hoping to welcome you again in the future.Sincerely,SHIBUYA STREAM HOTEL
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
17 Jan 2025 by Front Reception, Hotel Management
Greetings from Shibuya Stream Hotel. Thank you for staying with us and we're so grateful to you for evaluating us so high. Our team hope to have the pleasure of welcoming you back to Stream Hotel soon.Thank you
by A verified traveler from San Diego
Posted 26 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Front reception, Ｔ.Endo, Hotel Management
Thank you for staying at Shibuya Stream Hotel.Thank you also for your highest score.We will continue to make every effort to ensure that your stay with us is a safe and comfortable one.Thank you for your comment.
by A verified traveler
Posted 23 Dec 2024
Comment from Hotel Management
23 Dec 2024 by Reception, V. Georgieva, Hotel Management
Greetings from SHIBUYA STREAM HOTELThank you for your high evaluation.We hope you enjoyed your stay with us.We will continue to strive to provide you with a hotel stay that you will love even more and we are hoping to welcome you again in the future.Sincerely,SHIBUYA STREAM HOTEL
