Ratings based on 148 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great place to stay in the heart of Kyiv
Posted 25 Jul 2024 on HotelsLovely clean hotel with very friendly, helpful staff. The apartment was nice and spacious. I wouldn't hesitate to stay here again.
Thank you
Comment from Hotel Management
25 Jul 2024 by Zhanna Holovatiuk Front Office Manager, Hotel Management
Dear Stephen,Thank you very much for your positive feedback and for your high rating of our service.We always look forward to welcoming you back to our hotel.Best Regards,
by A verified traveler
Posted 30 May 2022
Perfect place for me to stay. And they've helped me in every way.
Comment from Hotel Management
30 May 2022 by Olha Kopaihora, Hotel Management
Dear James,
Thank you for taking time to share your experience at Senator City Center! We also want to thank you for appreciating our staff. Reviews like yours inspire and motivate us to get better and better.
We are looking forward to welcoming you again at the Senator City Center!
Best regards,
Olha Kopaihora
Front Desk Agent
by A verified traveler
Perfect
Posted 8 Mar 2022 on HomeAwayGreat stay
by A verified traveler
Posted 4 Jan 2022 on Hotels
Comment from Hotel Management
5 Jan 2022 by Zhanna Holovatiuk, Hospitality agent., Hotel Management
Dear Alexander,
Thank you very much for choosing Senator City Center for your accommodation in Kyiv. It's also very important for us that you took the time to share the experience of your staying. We hope to welcome you back to the hotel in the near future.
Kind regards,
by A verified traveler
Posted 29 Dec 2021 on Hotels
Absolutely freezing inside the apartment specially the bedroom and bathroom. Really courteous and helpful staff but that doesn't matter when the apartment is freezing despite central heating.
Comment from Hotel Management
30 Dec 2021 by Zhanna Holovatiuk, Front Office Manager, Hotel Management
Dear Guest, Thank you so much for taking time to share your review! We are very pleased to know that our staff made a positive impression on you. Your opinion helps us understand what our guests need and how to meet their expectations! We are looking forward to your next visit to Kyiv. Our team will do our best to make sure you have only positive impressions. Sincerely, Zhanna Holovatiuk, Front Office Manager
by A verified traveler
Good location
Posted 8 Sep 2021 on HotelsGood location, hotel was very clean and the staff was very helpful and friendly
Comment from Hotel Management
9 Sep 2021 by Iryna Lebedieva, Hotel Management
Dear Mr. Demitry, Thanks so much for such a high rating of your recent stay! We are really happy that it was a delightful and memorable one. It was a real pleasure to welcome you in Senator City Center! Do not hesitate to come back during your next trip to Kyiv! Kind regards, Iryna Lebedieva Hospitality Agent
by A verified traveler
Good location, overpriced room.
Posted 1 Sep 2021 on HotelsArrived to a dirty room.. Sink is in the room, shower and toilet are separate. Sink in the room was definetly strange to see. Reception staff was great though, very helpful.. the cleaner was sent to clean the room straight away..perfect location as well.. Will be ok for 2-3 nights if you don't plan to stay in the room a lot. But then why to pay these money if you dont to sleep in there only. Bed and bedding were perfect. However overall I would say overpriced for that you get. By the way - staff said they dont have starts as it is apart hotel.. so why is this place is being advertised as 4 starts then?
Comment from Hotel Management
2 Sep 2021 by Olha Kopaihora, Hotel Management
Dear Yuliya, thank you very much for choosing Senator City Center as your preferable accommodation in Kiev. Thank you for appreciating the work of our staff. We would like to assure you that your feedback is very important for us as it gives us an opportunity to detect our weak points and to make our service better. Our technical team has taken all the measures to solve the issues that you mencioned during your staying.Thank you again for sharing your experience, and we hope your next visit will be much more pleasant than the previous one.
Sincerely, Olha Kopaihora Hospitality Agent
by A verified traveler
Posted 18 Jul 2021
This is an apartment like atmosphere in an excellent location. Quiet, clean with excellent customer service and friendly staff. Whatever was not functioning in my room was fixed immediately with lightning speed. I would definitely stay here again. Great price for what it is.
Comment from Hotel Management
24 Jul 2021 by Iryna Lebedieva, Hotel Management
Dear Guest,
First of all let me get seize the opportunity to thank you for a wonderful feedback. It was with big pleasure to know that you had a great stay with us and enjoyed the hotel facilities. Delivering warm hospitality service to our guests is our main goal.
Once again thank you for staying with us and we are looking forward to welcoming you back to Senator City Center soon!
Best regards, Iryna Lebedieva, Hospitality Agent
by A verified traveler
Posted 21 Jun 2021
Friendly staff, a pool would be nice to have.
Comment from Hotel Management
21 Jun 2021 by Iryna Lebedieva, Hotel Management
Dear guest,
Thank you for choosing Senator City Center for your accommodation in Kyiv and for taking time to share your impressions following the recent stay with us. We appreciate your high rates and positive comments regarding our stuff.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Best regards, Iryna Lebedieva Hospitality Agent
by A verified traveler
Great option in a nice area of Kiev
Posted 29 May 2021 on HotelsQuiet apartments set back from the busy streets. Comfortable rooms and helpful staff
Comment from Hotel Management
9 Jun 2021 by Iryna Lebedieva, Hotel Management
Dear Christopher!
Thank you for choosing Cenator City Center while being in Kyiv. We appreciate your compliment to our rooms and hotel stuff. It is wonderful to know you had a comfortable rest in your room and were gratified by its comfort. Our team is very happy that you have good impressions of our hotel.
Thank you for spending your time and leaving such a positive comment! Next time in Kyiv, we hope you will choose to stay with us again!
Best regards,
Iryna Lebedieva
Hospitality Agent
