Ratings based on 226 Verified Reviews
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Chicago
Posted 6 Jan 2021
I can't believe this hotel has 4 star rating. Maybe I was wrong, so this was my mistake. The building is old, small, and compressed. Not as spacious as I had hoped. Also no amenities (no gym, no small fridge, no hot drinking water).
The only redeeming quality is that the location is good (near city center and near metro station), and at least the room is clean.
by A verified traveler from Arlington Texas
Posted 3 Jan 2021
The property is walking distance from restaurants , shopping and historical sites. Easy check in. Hotel need repair. There was a pot for boiling water but no coffee or tea offered. No fridge.
by A verified traveler
Bad
Posted 4 Nov 2020 on Hotelsby A verified traveler from Arlington Texas, USA
Posted 19 Oct 2020
The property is in a great location. Close to great food and sights to see.
by A verified traveler
Posted 5 Oct 2020
by A verified traveler
Posted 12 Mar 2020 on Hotels
Good
Comment from Hotel Management
13 Mar 2020 by Royal Grand Hotel, Hotel Management
Dear Atanas, thank You for your feedback, it’s important for us. We do our best to make your stay more comfortable. We hope your next stay in our hotel will be more comfortable. We'll be glad to see You again in our hotel. Best Regards, Royal Grand Hotel.
by A verified traveler
Posted 7 Mar 2020
The staff was very friendly and helpful. Great location, too! I felt the room could have been a bit cleaner, but it was a pleasant stay for one night.
Comment from Hotel Management
8 Mar 2020 by Royal Grand Hotel, Hotel Management
Dear Guest, thank You for choosing our hotel and for your feedback. We do our best to make your stay more comfortable. We'll be glad to see You again in our hotel. Best Regards, Royal Grand Hotel.
by A verified traveler
Just ok
Posted 5 Mar 2020 on HotelsComment from Hotel Management
7 Mar 2020 by Royal Grand Hotel, Hotel Management
Dear George, thank You for choosing our hotel and for your feedback. We do our best to make your stay more comfortable. We'll be glad to see You again in our hotel. Best Regards, Royal Grand Hotel.
by A verified traveler
Posted 28 Feb 2020
Comment from Hotel Management
28 Feb 2020 by Royal Grand Hotel, Hotel Management
Dear Guest, thank You for your feedback, it’s important for us. We do our best to make your stay more comfortable. We hope your next stay in our hotel will be more comfortable. We'll be glad to see You again in our hotel. Best Regards, Royal Grand Hotel.
by A verified traveler from Belfast
Posted 23 Feb 2020
Fantastic location at a good price. Rooms are dated but clean. Reccomend upgrading to junior suite,much bigger rooms although i requested 2 single beds, when i got room, it was a king size bed.
Comment from Hotel Management
24 Feb 2020 by Royal Grand Hotel, Hotel Management
Dear Guest, thank You for your feedback, it’s important for us. We do our best to make your stay more comfortable. We hope your next stay in our hotel will be more comfortable. We'll be glad to see You again in our hotel. Best Regards, Royal Grand Hotel.
