Ratings based on 967 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
The property was really nice and clean. The breakfast buffet was ok. It is a pet friendly hotel. My stay would have been nice if the room next to me didn’t have a barking dog all day especially since the reason for my stay was quiet.
Comment from Hotel Management
21 Nov 2024 by Staff, Hotel Management
Jessica, we apologize for these issues you experienced during your stay. We hope to see you back soon to experience a more quiet and relaxing stay.
by A verified traveler
Posted 15 Nov 2024
Easy check in the team member was so wonderful and informed!
Comment from Hotel Management
18 Nov 2024 by Staff, Hotel Management
Catherine, we appreciate the 5/5 rating and the compliments to our staff. We hope to see you back again soon!
by A verified traveler
Posted 10 Nov 2024
Place was great, clean, large room.
As soon as we arrived sink seemed clogged and drained very slowly. Toilet also had trouble flushing and thought it was going to overflow first day but seemed fine second day
Comment from Hotel Management
14 Nov 2024 by Staff, Hotel Management
Rebecca, we appreciate you taking the time to leave feedback. This issue will be brought to our maintenance team. We hope to see you back again soon!
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Staff, Hotel Management
Anna, we appreciate the 5/5 rating! We hope to see you back again soon.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Staff, Hotel Management
Gabe, we appreciate the 5/5 rating! We hope to see you back again soon.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Staff, Hotel Management
Jennifer, we appreciate the high rating! We hope to see you back again soon.
by A verified traveler
Posted 6 Nov 2024
Everything is clean and comfortable
Comment from Hotel Management
7 Nov 2024 by Staff, Hotel Management
Angelina, we appreciate you taking the time to leave a review. We are glad your stay was clean and comfortable and we hope to see you back again soon!
by A verified traveler
Posted 6 Nov 2024
Great
Comment from Hotel Management
7 Nov 2024 by Staff, Hotel Management
Angelina, thank you for the 5/5 rating! We hope to see you back again soon.
by A verified traveler
Posted 12 Oct 2024
Staff uncooperative when approached with issues. Blood on sheets .
Comment from Hotel Management
17 Oct 2024 by Staff, Hotel Management
Dawn, we apologize for any issues you experienced. We hope a staff member was able to provide you with new sheets as this does not reflect our Fairfield hotel standards. If you choose to stay again, we hope to provide you with a much better experience.
by A verified traveler
Posted 11 Oct 2024
It was ok
Comment from Hotel Management
11 Oct 2024 by Staff, Hotel Management
Martina, please let us know how we can make it a 5/5 for your next stay. We hope to see you back again soon.
