Ratings based on 456 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
The property was clean ,quiet and safe
Check in was a breeze will be returning soon!
Comment from Hotel Management
20 Nov 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
We know we've done it right when we hear such kind words from our guests! Please come back for even more fun soon. Thanks for the great rating.
by A verified traveler
Posted 8 Nov 2024
We love the property only problem I had they charge my card to mine payments and I had to wait 3 to 5 days to get it back and it was all the lady fault that check is in that night
Comment from Hotel Management
9 Nov 2024 by Holiday Inn Club, Hotel Management
Thanks for your rating. Hopefully, your next stay will be 5 stars! We’re always looking for new ways to impress our guests and owners. Thanks for staying with us.
by A verified traveler from West Peoria
Posted 23 Oct 2024
Install an EV charger
Comment from Hotel Management
24 Oct 2024 by Holiday Inn Club Vacations, Incorporated , Hotel Management
5 star vacations are what we strive for at the Fox River resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!
by A verified traveler from Freeport
Posted 14 Oct 2024
Clean area along with rooms. Was more than I expected. The only bad thing was that I couldn't find an ice machine. I'm sure there was one somewhere on the property but didn't spend much time looking for one.
Comment from Hotel Management
15 Oct 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
We are always working to exceed guest expectations, and your feedback tells us we’re right on track. Thank you for sharing your rating. We hope to see you again soon!
by A verified traveler
Posted 13 Oct 2024
5 starts
Comment from Hotel Management
14 Oct 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
Thank you for the 5-Star rating. We’ll work hard to earn it on every visit – come back and see us again soon!
by A verified traveler from Gilbert
Posted 10 Oct 2024
Need some updating
Comment from Hotel Management
10 Oct 2024 by Holiday Inn Club Vacations, Incorporated , Hotel Management
We love to see this! Thanks a million for taking the time to rate your stay at the Fox River resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.
by A verified traveler from Bloomington
Posted 7 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
We’re so sorry that your stay missed the mark. We hope you’ll give us the chance to make it up to you by coming to see us again soon. Thank you for sharing your rating.
by A verified traveler from Bloomington
Posted 6 Oct 2024
Our toilet wobbled, the room smelled awful, and we could hear every door shutting and the people walking around upstairs.
Comment from Hotel Management
7 Oct 2024 by Holiday Inn Club Vacations, Incorporated, Hotel Management
We hate to see that your recent stay wasn’t what you hoped it would be. Thank you for your rating. We take this feedback very seriously and appreciate your taking the time to share it.
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Holiday Inn Club Vacations, Incorporated , Hotel Management
5 star vacations are what we strive for at the Fox River resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!
by A verified traveler
Posted 13 Sep 2024
I thought this place was fascinating.
Comment from Hotel Management
14 Sep 2024 by Holiday Inn Club Vacations, Hotel Management
Thank you for letting us know you had a great experience with us. We’re thrilled to see this rating and hope you’ll be back to see us again soon at Fox River Resort!
