Ratings based on 151 Verified Reviews
4.5 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
by A verified traveler from West Kingsdown
Posted 22 Sep 2024
Second time we have stayed at The Plume travelling to/from Cornwall. It is a lovely, comfortable & homely hotel. However, the absolute bonus is their restaurant, the food (small plates/tapas) is excellent, as are the cocktails and wine list. It’s a shame it is not near our home as we would be very regular visitors!
by A verified traveler
Posted 20 Sep 2024
A great central location
by A verified traveler
Posted 1 Aug 2024
by A verified traveler
Posted 10 May 2024
Pros - wonderfully comfortable bed and pillows, lovely sheets and soft fluffy towels. A lovely newly refurbished bathroom and lots of lovely hot water and nice toiletries. The food is superb, both dinner and breakfast, with lots of choice and cannot be faulted. Dogs allowed everywhere, which for us is a massive plus with 2 dogs. Opposite the Abbey so in a marvellous position for seeing the area by foot and parking is free as well
Cons - chipped paintwork in room and bathroom, needed a re-paint of walls and the lovely wooden sash windows were dirty with peeling paint and a pane of glass was cracked. The coffee table was chipped and shabby and the general state of cleaning/dusting sadly let the room down
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Some rooms better than others
Posted 1 Feb 2024 on HotelsStayed in the Hayloft which seems to be slightly cheaper than the other rooms, but in hindsight I wished I’d paid a bit more for a room in the main building. The bathroom is down a flight of stairs and very cold, tiny with rust, mildew and cobwebs. Really needs renovation. Pumps on 2 out of the 3 toiletries didn’t work, including the hand soap and they’re bolted in to the wall (which has taken off half the ceramic tile in the process). The room itself is large but as someone else has commented, the heating is pre-programmed and can only be changed using a PIN number (which isn’t shown in the room) so it came on at odd times in the night, then cold again in the morning. Velux window blind above the bed is jammed half open and can’t be moved, which isn’t great for shutting out the light for a good nights sleep. Basically, didn’t sleep well at all. Great breakfast and friendly staff though and the pub itself is nicely done out. Just need to renovate that bathroom and give the room a bit of TLC before I’d stay again.
by A verified traveler
Posted 30 Nov 2023
I found this hotel very overpriced.
£130 for the evening.
The room was cold and unwelcoming, had to call the reception to ask to put the heating on in the room.
The cafetière had not been cleaned and was had the previous guests coffee still in there I had to wash out before use.
Room was tired and bathroom a little grubby.
Staff were excellent in the pub, but for the price of the room- it was not worth the cost at all.
Disappointing stay and I would not return.
by A verified traveler
Plume of Feathers
Posted 19 Nov 2023 on HotelsLovely stay at the Plume of feathers. Lovely quaint loft room overlooking the coutyard. Very friendly, clean and a great breakfast included. Highly recommend.
by A verified traveler
Posted 5 Oct 2023 on Hotels
