Ratings based on 179 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024 on Hotels
by A verified traveler
4*
Posted 12 Jun 2024 on HotelsGOOD APART FROM CHOOSING THE HOTEL WITH INTENTION OF USING THE FACILITY OF THE BAR TO FIND IT CLOSED AT 7PM WHICH WAS DISAPPOINTING.
THE ROOM WAS SPOTLESSLY CLEAN AND COMFORTABLE.
by A verified traveler
Posted 9 Jun 2024 on Hotels
Good comfortable bed
Ideal for my needs
by A verified traveler
Posted 2 Jun 2024 on Hotels
by A verified traveler
The worst experience we’ve ever had ever
Posted 26 May 2024 on Hotelsthis must be the worst experience we have ever had in a hotel, really was very poor.
We got there about 4 pm and we knew we had to get up early in the morning about 4 am to go to the Show ground for the Shepton Mallet Antiques Fair.
We ordered some food, including a medium rare steak and when it came, it was as well done as you’ve ever seen one, it looked like it just came out of the deep fryer dripping with oil and obviously frozen and tasted like rubber. I hate complaining so I had a little bit of it and couldn’t possibly eat it. The chef spends most of his time playing the Fruit Machine and sitting in the Bar area. I thought it couldn’t get any worse and then I went up to the room, the number of the room is number one. We went to bed, early and about 1:30 am we hear this loud thundering sound that woke us both immediately, it sounded like machinery but you couldn’t possibly sleep through it. It was so loud and it went on after that but not as loud as the initial Bang. I am warning you not to stay in that hotel and if you do do not book room one. We could smell the scent of Urine when we first walked into the room and I wish I never booked it. We had stayed there before many years ago and it wasn’t like this. I can honestly say this is the worst experience. We both have ever had, the hotel is noisy too and I advise anybody that reads this. Please hear my words and Avoid this place no matter how bad it is.
by A verified traveler
Posted 1 May 2024 on Hotels
by A verified traveler
Posted 3 Apr 2024
This is our third time staying at a pub/inn. Very nice
by A verified traveler
Posted 28 Mar 2024
Mattress was very uncomfortable - could feel all the springs through the lining. No breakfast available. Other meals limited. Shower cubicle not cleaned. Overall, won't be going back.
by A verified traveler
Posted 26 Mar 2024
Firstly the manager and her family were lovely. I did find the shower could have been a lot cleaner and the mattress was very uncomfortable. The facilities being above a pub/restaurant were excellent. I was taken back slightly after finding out it had been noted as a haunted hotel which I was unaware about, however once I got past that I did have a laugh with the manager and decided to stay anyway. I do think maybe it would be good to inform people in advance of this somehow as I was away with work and was desperate to sleep. Slightly overpriced in my opinion as I do travel a lot and in comparison to other places it didn’t warrant the £54 a night. Definitely needing a revamp as the wallpaper in the hallways was also falling off visibly not a good look and as I said the mattress definitely needs changing. I’m
Not sure I would stay again but the manager and her family were very nice and welcoming all the same. This is an honest review and if your into the supernatural I would definitely recommend.
by A verified traveler
Posted 20 Mar 2024 on Hotels
