Ratings based on 58 Verified Reviews

3.7 out of 5
60% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Dust hole kings arms

Posted 27 Oct 2022 on Hotels
This is eclectic hotel, pub. Great service, good food, great host, tony. Walking access to local church and town, near to wells cathedral and town.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Oct 2022
1 out of 5
by A verified traveler

nightmare !!!

Posted 5 Oct 2022 on Hotels
no one to check us in on arrival .found a cleaner who found the owner who checked us in .we asked if we could have a drink as we had been travelling a long way and he said no as he runs it on his own so told us to walk to town and find a coffee shop !!! had a meal that night which was cooked by owner.but bar was only open for a short time.owner has a very large dog an Akita which was allowed to poo in outside seating area .this was not cleaned up once in the 3 days we were there. the place is cetainly run down i think the owner has given up as there was no staff at all.no cleaning in bedroom or clean towels the whole time we were there\ only one tiny bulb in ceiling in bathroom other 6 six not working much the same in bedroom and correctly named The Dusthole because thats what it was.the place needs a complete refit and is nothing like the website says.it was our worst nightmare and would never stay there again
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jul 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jul 2022 on Hotels
5 out of 5
by A verified traveler

Posted 16 Jun 2022
We had the best stay here. Very personalized service and great food cooked to order. Huge bathtub and super comfy beds. If you are ghost hunters you should definitely come to this 17th century guest house where we heard a disembodied voice greet us hello and then ‘farewell’ when leaving!! Altogether a wonderful experience. Lots of character and a super sweet dog. The building is very old and hence the walls and floors are crooked which adds to the character and highlights just how old and unique the property is. Highly recommended!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Sep 2021 on Hotels
5 out of 5
by A verified traveler

Posted 29 Aug 2021
Amazing old building full of character and great decor. Very clean throughout. The owner-chef, Tony, is a great guy and very modest i discovered. Having chatted a fair bit, i only discovered from a newspaper clipping in the corner of the restaurant that Marco Pieirre White once popped in for a coffee, ended staying for 2 hours chatting with Tony about the restaurant and hotel sectors and then returned the following day to enjoy Tony's Sunday lunch. I was going write how good Tony's food is, but i guess that tells you all you need to know. I look forward to my next trip to the Dusthole. Thanks again
5 out of 5
by A verified traveler

Dusty Hole welcomes all

Posted 30 Jul 2021 on Hotels
A unique hotel that surprised! Loved the old parts of the pub, the room was clean, very comfortable and breakfasr was fab. Would highly recommend staying here if are in Shepton Mallett.
4 out of 5
by A verified traveler

Posted 25 Jul 2021
Old and quirky
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