Ratings based on 658 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Sep 2024
The property is older but the location is great. Staff helpful. Good experience.
by A verified traveler
Posted 17 Sep 2024
by A verified traveler
Posted 15 Sep 2024
Absolutely shocking
by A verified traveler
Posted 15 Sep 2024
Location good. Hotel very tired looking. Needs refurbishing. More staff needed. Bedroom freezing cold at night. No heating.
by A verified traveler
Posted 14 Sep 2024
Very basic rooms clean but very old furnishings and carpet,even when cleaned you could still see all the old stains .Normally just one member of staff running at round manning ,reception ,bar and dining area.Town centre was only a few minutes walk away with lots of shops and restaurants.Plenty of parking for hotel residents.
by A verified traveler
Posted 4 Sep 2024
by A verified traveler
Posted 16 Aug 2024
Great place! Would stay again
by A verified traveler from Christchurch
Posted 14 Aug 2024
by A verified traveler
Posted 11 Aug 2024
Nice riverside location. Rooms with river views. Free parking.
by A verified traveler from Bristol
Posted 9 Aug 2024
Late check in is available, abundant parking is available and things are clean. The facilities are run down but overall that problem is isolated to the outside and not inside the room. The staff who checked us in was helpful and polite, and we're sad that we couldn't enjoy the breakfast because our flight was very early.
