Ratings based on 28 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Aug 2023
Apartment conditions did not match pictures, cancelled second night booking but did not receive a refund.
Comment from Hotel Management
17 Sep 2023 by Yixiao Wu, Hotel Management
Thank you very much for staying. Since the fee is prepaid on the platform, the refund needs to be negotiated with the platform. If you need any assistance later, you can always find us through the reservation platform. I'm very sorry for your unpleasant experience.
by A verified traveler
Posted 22 Apr 2019
The Yue Jia Apartment Hotel is only a 15 min walk from the Nanshan Metro Stop. Their are plenty of restaurants and convenience stores nearby. Their was also a bakery not too far from the Metro Stop. I really enjoyed eating at the Hot Pot restaurant downstairs from the hotel
Comment from Hotel Management
23 Apr 2019 by Dan Liu, Hotel Management
Thank you for staying in Yuejia Service Apartment and sharing your experience! We look forward to seeing you again!
by A verified traveler
Posted 11 Oct 2018 on Hotels
Comment from Hotel Management
26 Oct 2018 by 刘丹, Hotel Management
感谢您的好评!我们会继续保持优势,改正不足。欢迎下次光临!
by A verified traveler
enjoyed our stay
Posted 8 May 2018 on HotelsWe enjoyed our stay. Good location, nice staff, clean, big and comfy bed. towels, shampoo are provided. construction nearby works 7 days, but sound insulation does good, just heard a bit noise in the morning.
Comment from Hotel Management
8 May 2018 by WU, Hotel Management
Thank you for your careful comments! We will make further efforts! Look forward to your coming again!
by A verified traveler
Hard to find, worth the search
Posted 7 May 2018 on HotelsThis is an apartment hotel, good for short or long stays. No typical hotel services (but most folks never use them anyhow). Safe area with Chinese and Western fast food options nearby. Apartment has a clothes washer--very hand--and a porch to dry clothes on (just be sure to remember your clothes when you leave!). Check in on 8th floor. Friendly manager gave me a ride to the nearest subway station as I was leaving with an overloaded suitcase. Good deal all around !
Comment from Hotel Management
8 May 2018 by WU, Hotel Management
Thank you for your careful comments! We will make further efforts! Look forward to your coming again!
by Maria
Great stay at a new development in Shenzhen
Posted 24 Dec 2017 on HotelsNice, clean, quiet, comfortable... a great value for a stay in one of the new developments in the Shenzhen Bay Area
Comment from Hotel Management
31 Dec 2017
感谢您入住深圳悦家服务公寓!感谢您的好评!我们会更加努力,完善我们的设施与服务。欢迎您再次入住悦家服务公寓!
by A verified traveler
Posted 25 Apr 2024 on Hotels
by A verified traveler
Posted 22 Apr 2024 on Hotels
by A verified traveler
Posted 21 Apr 2024 on Hotels
by A verified traveler
Posted 20 Apr 2024 on Hotels