Ratings based on 192 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 17 Nov 2024
Nice tall building. Good breakfast
5 out of 5
by A verified traveler

Posted 9 Oct 2024
The staff are very friendly and help full we had great time at this hotel only downside need more staff speak english so could help without language barriers.
5 out of 5
by A verified traveler

Posted 28 Sep 2024
It is conveniently located opposite to k k mall and near the luxury stores. The room and its view is fabulous. The breakfast at 95/f is very good too. Will definitely go again
5 out of 5
by A verified traveler

Posted 22 May 2024
Outstanding hotel and service.
5 out of 5
by A verified traveler

Posted 16 May 2024
All of the staff were very friendly and accommodating. It was such a pleasant stay.
5 out of 5
by A verified traveler

Couple getaway to Shenzhen

Posted 8 Mar 2024 on Hotels
Super friendly and helpful staff. Room is very clean and neat, very good breakfast, amazing views from the top floors of one of Shenzhen’s highest building. We enjoy our stay and are looking forward to coming back soon again.
2 out of 5
by A verified traveler

Posted 29 Feb 2024
Very inconvenient to get in and out of the hotel !
5 out of 5
by A verified traveler

Posted 9 Jan 2024 on Orbitz
Absolutely the finest 5-Star hotel in Shenzhen! Outstanding staff, with an impeccable butler service. Don't miss the scrumptious morning, and evening buffet. So many international dishes, which are prepared with the highest of standards! Access to the metro is a snap, and it is beneath the King Key building. One never has to go outside to ride the system. This is my only choice of properties when my travels bring me to Shenzhen!
5 out of 5
by A verified traveler

Posted 5 Dec 2023 on Orbitz
An incredible 5-Star hotel! Just amazing!!!
5 out of 5
by A verified traveler

Posted 21 Nov 2023
staff very attentive and helpful. everything is great.