Ratings based on 245 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Sep 2024 on Hotels
Comment from Hotel Management
24 Oct 2024 by Jade, Hotel Management
Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future. Please accept our best wishes for the future.
by A verified traveler
Posted 29 Aug 2024
Comment from Hotel Management
24 Oct 2024 by Jade, Hotel Management
Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future. Please accept our best wishes for the future.
by A verified traveler
Posted 26 Aug 2024 on Hotels
Comment from Hotel Management
24 Oct 2024 by Jade, Hotel Management
Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future. Please accept our best wishes for the future.
by A verified traveler
Posted 23 Jul 2024 on Hotels
by A verified traveler
Posted 2 Jul 2024
In general the staff are polite and the food of the room service and especially the Chinese restaurant are of the highest quality. However, there are a few things that have room for improvement. Firstly, at the 43rd floor lobby, there is no clear line up for check in, and the quests are not received in sequence. Moreover, as with many hotels in China, other quests often budge in while you are being served and are very rude. There were children running around at the lobby, one of them was even on a Segway. In my opinion these events really down graded the hotel’s image. But C’est la vie au Chinois I guess.
Comment from Hotel Management
9 Jul 2024 by Digital Staff, Hotel Management
Dear Guest,Thank you for taking time to share your stay experience with Shenzhen Marriott Hotel Nanshan. We sincerely apologize for your unpleasant experience happened during your stay. Please rest assured that we certainly take actions to improve our services and manage the queuing order of guests when they check in well. We do look forward to your return and hope bring you a much better experience.
by A verified traveler
An excellent hotel in Shenzhen.
Posted 22 Jun 2024 on HotelsThe view was great, and the room size and cleanliness were also excellent. The breakfast had many delicious options, making it highly recommendable. If I have another business trip to this city, I would like to visit again.There are malls and commercial facilities nearby, making it convenient for dining out or shopping.
Comment from Hotel Management
28 Jun 2024 by Jade, Hotel Management
Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future. Please accept our best wishes for the future.
by A verified traveler
Posted 18 Jun 2024
We had an amazing stay. The property and building were stunning!
Comment from Hotel Management
28 Jun 2024 by Jade, Hotel Management
Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future. Please accept our best wishes for the future.
by A verified traveler
Posted 7 Jun 2024 on Hotels
Comment from Hotel Management
28 Jun 2024 by Jade, Hotel Management
Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future. Please accept our best wishes for the future.
by A verified traveler
Posted 4 Jun 2024 on Hotels
Comment from Hotel Management
28 Jun 2024 by Jade, Hotel Management
Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future. Please accept our best wishes for the future.
by A verified traveler
Posted 7 May 2024
Excellent service and room amenities! Totally enjoyed my stay, room is very spacious, thank you
Comment from Hotel Management
28 Jun 2024 by Jade, Hotel Management
Dear valued guest, Greetings from Shenzhen Marriott Hotel Nanshan. Hereby I would like to extend our sincerest appreciation for selecting our hotel for your stay in Shenzhen. We appreciate your compliment and continuous support with Marriott and we are looking forward to welcome you back again in the coming future. Please accept our best wishes for the future.
