Ratings based on 4 Verified Reviews

3.5 out of 5
3.3 Room cleanliness
3.0 Service & staff
2.5 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Horrible service for both side

Posted 21 Dec 2019 on Hotels
I have paid to hotels come in advance but the hotel charges me again.... I have claimed to both the hotel and hotels come but they didn’t even care. I had to ask them for 100 times for the refund .... Normally I don’t use hotels come, especially after this matter I won’t use hotels come anymore. The worse service ever.
Comment from Hotel Management
25 Dec 2019 by ., Hotel Management
尊敬的顾客早上好,非常遗憾未能给您带来一次满意的入住体验,您提到的问题我们会立刻改进,在您下次过来之时,我们会给您带来更好的服务,期待您的下次光临
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jul 2024
4 out of 5
by A verified traveler from 深圳

Posted 2 Jan 2020
酒店外觀一般,大堂和餐廳地方較少,但房間十分整潔,床褥軟硬適中。早餐款式不多,味道尚可,有即磨咖啡機,對於喜愛飲咖啡的人來說挺不錯。
4 out of 5
by A verified traveler

Posted 22 Dec 2019 on Hotels
Comment from Hotel Management
24 Dec 2019 by ., Hotel Management
非常感谢您的好评,期待您的下次光临