Ratings based on 157 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Pleasant stay
Posted 21 Oct 2019 on HotelsEverything else was good or great, especially the gym, breakfast and the way the hotel was designed, but my bed was a bit bent down. Felt like the mattress had seen its best days already. Overall a very pleasant experience however.
Comment from Hotel Management
18 Nov 2021 by Kitty, Hotel Management
Dear guests! Thank you for your stay and your detailed comments on us in your busy schedule. Good service to every guest is our consistent pursuit. We look forward to your check-in again. I wish you a happy life!
by A verified traveler
Posted 19 Oct 2019 on Hotels
Nice hotel and would recommend. Used the gym most everyday. Standard buffet offering.
Comment from Hotel Management
18 Nov 2021 by Kitty, Hotel Management
Dear guests! Thank you for your stay and your detailed comments on us in your busy schedule. Good service to every guest is our consistent pursuit. We look forward to your check-in again. I wish you a happy life!
by A verified traveler
Not an international hotel
Posted 13 Aug 2019 on HotelsI know it sounds little poor but no one in the hotel spoke any english.i stay for 5 days at this hotel and for an internation hotel to only have chinese speaking staff is a little wired. Its not that i expected them to speak english but i could have managed with french, Italian or spainish. Should change the name to Grand Skylight Local Hotel.
Comment from Hotel Management
18 Nov 2021 by Kitty, Hotel Management
Thank you for your pertinent comments on us. We apologize and regret for your unpleasant experience during your stay. The hotel management attaches great importance to the opinions of each guest. We will further improve and improve our facilities and services. We sincerely look forward to your coming again.
by A verified traveler
Stay at Skylight International
Posted 27 Apr 2019 on HotelsReally nothing about within walking distance, but all 3 eating options on the hotel we're good.
Comment from Hotel Management
18 Nov 2021 by Kitty, Hotel Management
Dear guests! Thank you for your stay and your detailed comments on us in your busy schedule. Good service to every guest is our consistent pursuit. We look forward to your check-in again. I wish you a happy life!
by A verified traveler
Posted 23 Apr 2019 on Hotels
Comment from Hotel Management
18 Nov 2021 by Kitty, Hotel Management
Dear guests! Thank you for your stay and your detailed comments on us in your busy schedule. Good service to every guest is our consistent pursuit. We look forward to your check-in again. I wish you a happy life!
by A verified traveler
Posted 14 Jan 2019
We were in Shenzhen on business and we were very impressed by the service of the staff at the hotel. A great place to stay.
Comment from Hotel Management
18 Nov 2021 by Kitty, Hotel Management
Dear guests! Thank you for your stay and your detailed comments on us in your busy schedule. Good service to every guest is our consistent pursuit. We look forward to your check-in again. I wish you a happy life!
by A verified traveler from United Kingdom
Posted 26 Oct 2018
Nice hotel for China, good restaurants, great facilities!
Comment from Hotel Management
21 Nov 2018 by ., Hotel Management
Thank you very much for your comments. I＇m sorry to hear about. If you tell us this problem when you stay in our hotel, we believe we could help you solve it. Looking forward to see you again. Wish you have a nice day!
by A verified traveler
Posted 15 Oct 2018 on Hotels
Comment from Hotel Management
21 Nov 2018 by ,, Hotel Management
尊敬的顾客，请接受来自观澜格兰云天国际酒店最诚挚的问候！感谢您对酒店服务的肯定，格兰云天秉承温润于心，细致入微的服务理念，承诺让每个顾客满意，使更多顾客感动。希望您有空常回来看看！祝您愉快^^
by A verified traveler
Posted 27 Jul 2018 on Hotels
