Ratings based on 96 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2021 on Hotels
Very comfortable and quiet. Love this place!
by A verified traveler
Great location but property getting run down
Posted 11 Jan 2021 on HotelsI have stayed at this property before when it was called Fraser Suites. It seems like the quality has gone down. The room that I was in was not in very good condition and it was freezing cold. The breakfast was just okay - not as good as it used to be. I spoke to someone at the front desk. They brought me a heater for the room but I was still cold all night. I was disappointed in the whole experience. Probably won't stay there again.
Comment from Hotel Management
3 Mar 2021 by Billy, Hotel Management
Dear guest, I would like to take chance to thank you for giving us such good compliments. A copy of your comments had shared with whole team members and it will encourage to keep good service and practice. Look forwards to welcoming you back in near future，deeply sorry for your package issue, we will review our work procedure,Thank you. Best regards, Billy Liu General Manager CM+Serviced Apartment
by A verified traveler
Super friendly
Posted 30 Dec 2020 on HotelsSuper friendly girl at check-in!
by A verified traveler
Posted 23 Nov 2020
This is the third time staying at Fraser Place. I can’t say enough good things about the staff there. They are excellent! The accommodations are also very good. I will keep coming back for sure.
by A verified traveler
Very nice, will come again
Posted 27 Oct 2020 on HotelsVery nice apartment, very helpful staff, reception Tom Liu is great.
by A verified traveler
Decent hotel
Posted 17 Sep 2020 on HotelsDecent hotel compared to cost. Good breakfast. Good location.
Comment from Hotel Management
25 Sep 2020 by Billy Liu General Manager Fraser Place, shekou , Hotel Management
Dear guest, I would like to take chance to thank you for giving us such good compliments. A copy of your comments had shared with whole team members and it will encourage to keep good service and practice. Look forwards to welcoming you back in near future，deeply sorry for your package issue, we will review our work procedure,Thank you. Best regards, Billy Liu General Manager Fraser Place, shekou
by A verified traveler from Huizhou, China
Posted 25 Jul 2020
I recently stayed at the Ascott and while the people there were friendly and the shower was nicer, Fraser Place is superior in all other aspects. Friendly and helpful staff, delicious breakfast is a mix of Western and Chinese, the furniture, including the bed is very comfortable, which is incredibly important, as someone accustomed to softer beds than one can normally find in China.
Comment from Hotel Management
28 Jul 2020 by Billy Liu General Manager Fraser Place, shekou , Hotel Management
Dear guest, I would like to take chance to thank you for giving us such good compliments. A copy of your comments had shared with whole team members and it will encourage to keep good service and practice. Look forwards to welcoming you back in near future Best regards, Billy Liu General Manager Fraser Place, shekou
by A verified traveler
ndsen
Posted 22 Jan 2020 on Hotelsgreat value, superfriendly staff!
Fantastic location!
we will be back.
by A verified traveler
Posted 27 Oct 2019 on Hotels
Comment from Hotel Management
7 Nov 2019 by Billy Liu General Manager Fraser Place, shekou , Hotel Management
Dear guest, I would like to take chance to thank you for giving us such good compliments. A copy of your comments had shared with whole team members and it will encourage to keep good service and practice. Look forwards to welcoming you back in near future Best regards, Billy Liu General Manager Fraser Place, shekou
by A verified traveler from China
Posted 13 Sep 2019
Very friendly accommodating staff, very comfortable bed, which seems to be rare in China, good food at breakfast.
Comment from Hotel Management
16 Sep 2019 by Billy Liu General Manager Fraser Place, shekou , Hotel Management
Dear guest, I would like to take chance to thank you for giving us such good compliments. A copy of your comments had shared with whole team members and it will encourage to keep good service and practice. Look forwards to welcoming you back in near future Best regards, Billy Liu General Manager Fraser Place, shekou
