Ratings based on 576 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
quiet friendly staff
by A verified traveler
Posted 15 Nov 2024
by A verified traveler
Posted 13 Oct 2024
Will introduce to relatives and friends.
Comment from Hotel Management
21 Oct 2024 by Baolilai International Hotel Shenzhen, Hotel Management
Dear guest officer: "May the time be slow, may the old friend never part ", thank you for your appreciation of Boa, you are happy, the gift is very warm, I believe that you have spent a good time in Polly is very unforgettable, Boa believes that we will meet each other again soon yo
by A verified traveler
Posted 29 Sep 2024
Best hotel food we have had in Shenzhen
Comment from Hotel Management
21 Oct 2024 by Baolilai International Hotel Shenzhen, Hotel Management
Dear guest officer: "May the time be slow, may the old friend never part ", thank you for your appreciation of Boa, you are happy, the gift is very warm, I believe that you have spent a good time in Polly is very unforgettable, Boa believes that we will meet each other again soon yo
by A verified traveler
Posted 19 Aug 2024
OK
by A verified traveler
Posted 19 Jun 2024 on Hotels
Excellent Hotel value for money close to shops excellent staff
Comment from Hotel Management
15 Jul 2024 by Baolilai International Hotel Shenzhen, Hotel Management
Dear guest officer: "May the time be slow, may the old friend never part ", thank you for your appreciation of Boa, you are happy, the gift is very warm, I believe that you have spent a good time in Polly is very unforgettable, Boa believes that we will meet each other again soon yo
by A verified traveler
Great place!
Posted 27 Mar 2024 on HotelsAs always, great place to stay. I would suggest to improve wi-fi but if you ask about it, they will put a wi-fi booster in the room. Shower door also had a problem and did not close well leaving water on the floor each time. Other than that, service is fantastic, spa is great and breakfast is perfect with lots of choices. Great area also to walk around, and close to new metro station Huaide.
Comment from Hotel Management
4 May 2024 by Baolilai International Hotel Shenzhen, Hotel Management
Dear customer! Our goal is to provide guests with a comfortable living environment and the best service, thank you very much for your valuable advice to us, your comments and suggestions will help us to continuously improve and maintain a high standard of service facilities, so that our services are increasingly perfect, welcome to visit again.
by A verified traveler
Posted 25 Mar 2024
Like : cleanliness , convenient, great service during my stay and like to say thank you to the room director Mr. Frank Pang and appreciate his good cautious and attentive services provided . A well manner staff of Baililai , should deserve my recommendation and recognised his hard work.
Dislike: Is the breakfast has fallen in quality comparing to last year , Food was either hard or uncooked or did not top up in time for guests
Comment from Hotel Management
4 May 2024 by Baolilai International Hotel Shenzhen, Hotel Management
Dear customer! Our goal is to provide guests with a comfortable living environment and the best service, thank you very much for your valuable advice to us, your comments and suggestions will help us to continuously improve and maintain a high standard of service facilities, so that our services are increasingly perfect, welcome to visit again.
by A verified traveler
Posted 11 Mar 2024 on Hotels
Comment from Hotel Management
14 Mar 2024 by Baolilai International Hotel Shenzhen, Hotel Management
Dear guest officer: "May the time be slow, may the old friend never part ", thank you for your appreciation of Boa, you are happy, the gift is very warm, I believe that you have spent a good time in Polly is very unforgettable, Boa believes that we will meet each other again soon yo
by A verified traveler
Posted 4 Mar 2024
.
Comment from Hotel Management
11 Mar 2024 by Baolilai International Hotel Shenzhen, Hotel Management
Dear guest officer: "May the time be slow, may the old friend never part ", thank you for your appreciation of Boa, you are happy, the gift is very warm, I believe that you have spent a good time in Polly is very unforgettable, Boa believes that we will meet each other again soon yo
