Ratings based on 768 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Enjoyed our stay. Clean and easy access to the highway for us.
Comment from Hotel Management
25 Nov 2024 by Customer Service, Hotel Management
Jordan, we are thrilled you enjoyed your stay at Hyatt House The Woodlands Shenandoah. It's great to know you appreciated the cleanliness and convenient location. We're looking forward to your next visit.
by A verified traveler
Posted 22 Nov 2024
Great place overall. Very neat and quiet
Comment from Hotel Management
24 Nov 2024 by Customer Service, Hotel Management
Gui, we’re delighted you loved your experience at Hyatt House The Woodlands Shenandoah. It's wonderful to hear that you found the place neat and tranquil. We're looking forward to welcoming you back!
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Customer Service, Hotel Management
Chris, thank you for staying with us at Hyatt House The Woodlands Shenandoah. Your high rating means a lot to us, and we're thrilled you enjoyed your experience. We hope to welcome you back soon!
by A verified traveler
Posted 12 Nov 2024
All great
Comment from Hotel Management
13 Nov 2024 by Customer Service, Hotel Management
Karen, thank you for staying with us at Hyatt House The Woodlands Shenandoah. We are thrilled you enjoyed your stay.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
Andrew, we regret that your experience did not meet your expectations. Our team is eager to learn more about your stay and how we can improve. Please consider reaching out directly to share your thoughts.
by A verified traveler
Posted 5 Nov 2024
It is in a new and quiet area of town. Access to the freeway was easy. Lots of free parking. The pool and hot tub were excellent with pool towels being well stocked.
Housekeeping is provided every other day and our suite was not restocked with coffee, tea and condiments.
The bathroom can do with a couple of towel racks.
A full breakfast is provided and staff is very friendly.
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Frank, it’s wonderful to hear you had a great time at Hyatt House The Woodlands Shenandoah. The quiet surroundings and convenient location seem to have enhanced your visit. It's great that you had a favorable experience with the pool and breakfast offerings. Your insights on room amenities and bathroom setup are valued, and the team appreciates your kind words about their friendliness. We're looking forward to welcoming you back.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Brenda, thank you for choosing to stay with us at Hyatt House The Woodlands Shenandoah. We hope your experience was enjoyable and look forward to welcoming you again soon.
by A verified traveler
Posted 3 Nov 2024
We liked everything but the pillows. They felt cheap and not supportive at all. We wished we wouldve brought our memory foam pillows from home.
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Joshua, thank you for staying with us at Hyatt House The Woodlands Shenandoah. We're pleased to hear you enjoyed most aspects of your visit. We appreciate your feedback regarding the pillows and will ensure this is considered. We hope to welcome you back for an even more comfortable stay.
by A verified traveler
Posted 3 Nov 2024
I enjoyed my stay
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
ECILA, it’s great to know you had a pleasant stay at Hyatt House The Woodlands Shenandoah. We're looking forward to welcoming you back in the future.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Customer Service, Hotel Management
Roland, thank you for staying with us at Hyatt House The Woodlands Shenandoah. We're delighted to see you enjoyed your time with us and hope to welcome you back soon!
