Ratings based on 987 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
Before you book, just make sure you let the front desk know if you would like a pet friendly room or not.
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
22 Dec 2024 by Customer Service, Hotel Management
We appreciate your feedback, William.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.
by A verified traveler
Posted 20 Dec 2024
👍
Comment from Hotel Management
21 Dec 2024 by Customer Service, Hotel Management
Denny, we’re delighted you loved your experience at Hyatt House Shelton. Looking forward to your next visit!
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
21 Dec 2024 by Customer Service, Hotel Management
Michael, we're thrilled you enjoyed your stay at Hyatt House Shelton. Thank you for choosing us, and we hope to welcome you back soon!
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Customer Service, Hotel Management
Nina, it’s wonderful to hear you had a great time at Hyatt House Shelton. We hope to welcome you back soon!
by A verified traveler
Posted 12 Dec 2024
Jose the manager is a liar. They will take your money and then cancel your stay leaving you stranded.
So if you want to chance your stay, this is the hotel for you.
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Customer Service, Hotel Management
Tomeka, thank you for staying with us at Hyatt House Shelton. We’re delighted to know you enjoyed your experience. We look forward to welcoming you back in the future!
by A verified traveler
Posted 6 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Customer Service, Hotel Management
Anthony, thank you for your feedback. It is disappointing that your experience did not meet expectations. Your input is valuable, and the team is committed to continually improving. We look forward to serve you better next time.
by A verified traveler
Posted 6 Dec 2024
Comment from Hotel Management
7 Dec 2024 by Customer Service, Hotel Management
Katherine, thank you for choosing to stay with us at Hyatt House Shelton. We’re thrilled to know you had a great experience and hope to welcome you back soon!
by A verified traveler
Posted 3 Dec 2024
Nothing ,they use more lighting especially in dining
and lobby area.
Comment from Hotel Management
4 Dec 2024 by Customer Service, Hotel Management
Pete, thank you for sharing your thoughts. The feedback regarding lighting in certain areas is valued and will be used to enhance the environment. Your comments are important, and an improved experience for all guests is something the team will strive for.
