Ratings based on 30 Verified Reviews
4.5 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Aug 2024
Lovely room. Very clean. Easy parking. Used the pool at reciprocal property. It was lovely.
by A verified traveler
Posted 13 Aug 2024
The room was,clean and comfortable.
There were 2 water bottles in the fridge.
What was missing, were cups of any type,and a coffee maker. We had to walk to the ice cream shop next door to get cups, and walk in the rain to get coffee.
You would think for almost $400.00
Per night, these conveniences would have been included..
Also, we were in Room 4, and the shrubs surrounding the stairway were overgrown & mostly blocking the stairs. When it rained, there was no way we couldn't get wet as the wet shrubs soaked us coming or going to our room.
by A verified traveler
Posted 8 Aug 2024
by A verified traveler
Posted 4 Aug 2024 on Hotels
by A verified traveler
Posted 1 Aug 2024
Lovely room - clean, comfy bed, luxury mattress, sheets, etc., attractive decor, spacious bathroom with natural light and fan to dehumidify the space. Outside area could be spruced up with plantings, better shaded area to sit, etc. Overall, lovely. Service was warm and responsive.
by A verified traveler
Posted 18 Jun 2024 on Hotels
by A verified traveler
Posted 13 Aug 2021
The walk to the main house was further than noted. Breakfast was sparse compared to other B&B's.
by A verified traveler
Different. Each room is a different deal!
Posted 5 Jul 2021 on HotelsThe guest house has very pretty photos of the rooms in the app. But the room I got (number 5) was very different. The bathroom was tiny. The furniture different. The space very small. There was no chair in the deck for private use. The chess game is no longer in the garden.
All very different...
by A verified traveler
Pleasant stay in Shelter Island
Posted 29 Sep 2020 on HotelsA nice stay. We were dying to take a nap when we arrived and unfortunately discovered a HUGE stain on the rug. The sheets on the bed had been cleaned, but previous stains were not completely washed out. The decorative pillow on the bed was also splashed with what appeared to be red wine and had many other dark stains on it which was off-putting. The staff changed our bedding within 45 minutes and we appreciated the prompt response. The rug was never removed and we avoided the large stain the rest of our stay - which was annoying because the rest of the room was sparkling clean.
The king bed and deep soaking tub are particular highlights of the room. Hearing our neighbors walk around and talk wasn't ideal, but thankfully they were quiet so it wasn't a huge bother. It would be nice to have the outdoor furniture on our patio (Room 4) cleaned prior, we had to clean it off ourselves in order to sit.
Definitely don't miss out on the morning pastries at the Shelter Island house, their sister hotel. They are delicious! The earlier you arrive (starts at 8am) the warmer they are. I was a but surprised considering the price of both hotels to see just a Keurig available for morning coffee.
We spent a good amount of time chatting with Ian who is a delight and SO helpful. Definitely seek him out for recommendations around the island.
Overall a nice weekend away we enjoyed and would recommend if you're already planning to visit the island.
by A verified traveler from Wallington
Posted 16 Sep 2020
The room, #4, was very nice, we liked the location. Had a little trouble with the AC unit and must admit we were able to hear our "neighbors" talking when we tried to sleep late Monday evening. It was easy to check in and we did enjoy the complimentary breakfast provided right up the road at the Shelter Harbor House. It was located in a place that allowed easy access to the places we were interested in visiting during our stay. One downside is that it was on a busy corner and heard quite a lot of traffic, especially early in the AM.
Comment from Hotel Management
21 Sep 2020 by Janet, Hotel Management
Thanks for taking the time to review West Neck Guesthouse. We appreciate your feedback and hope you can visit with us again soon!
