Ratings based on 202 Verified Reviews
2.5 Room cleanliness
2.9 Service & staff
2.6 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2020
by A verified traveler from Greenwood, IN
Posted 29 Feb 2020
Was good for the price.
Only concerns was mold on the shower curtains, no plug in the bath and hair (like a few) in the bath tub.
Comment from Hotel Management
29 Feb 2020 by Hotel Manager, Hotel Management
Dear Guest,
We are glad to note that you found our hotel and the price great. but at the same time, We have noted your comment regarding cleanness and forwarded to the management We will surely work on it. please do visit us again.
Sincerely,
Hotel manager
by A verified traveler
Extremely dirty
Posted 26 Dec 2019 on HotelsThe room room was extremely dirty there were even cigarette butts laying on the bathroom floor. The bathroom looked like it has not been cleaned in over a year. The only place that was clean was the front desk and lobby.
Comment from Hotel Management
27 Dec 2019 by Hotel Manager, Hotel Management
Dear Guest
Thanks for your valuable review. We are sorry that disappointing in the cleanliness of the room. We shall give more focus on cleanliness and the housekeeping staff has been taken to task. We promise you will have a nice visit next time. We are certain you will visit us once again and give us a chance to serve you. We're happy to hear your comments.
Sincerely
Hotel Manager
by A verified traveler
Posted 25 Dec 2019 on Hotels
Everything was Good Until I took a shower the water get full the tub and I think the water in the drain was coming back up while I was taking a shower it was. Disgusting
Comment from Hotel Management
27 Dec 2019 by Hotel Manager, Hotel Management
Dear Guest
Thank you for choosing our property.
We are very sorry that we did not meet your expectations.
Your comments are very important to us, as they will help us to improve our services and our guest experience even more.
We hope that you will visit us again.
Sincerely
Hotel Manager
by A verified traveler
Posted 9 Dec 2019
Comment from Hotel Management
11 Dec 2019 by Hotel Manager, Hotel Management
Dear Guest,
It is disappointing to see that your stay was not satisfactory at our hotel.
It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that.
Anyway, your feedback is important to us and you can contact us at any time to inform your concerns.
Guest feedback is important to us for improvement.
Looking forward to seeing you again,
Sincerely,
Hotel Manager
by A verified traveler
Posted 23 Oct 2019 on Hotels
by A verified traveler from Florida
Posted 15 Oct 2019
There was a water leak in our room, we called the front desk and they sent a gentleman to come look at it. When he went back and told the lady at the front desk about it, she came back and asked if it was really that bad, as if she didn't want to switch us into a different room. Rooms were barely put together in the first place...
Comment from Hotel Management
17 Oct 2019 by Hotel Manager, Hotel Management
Dear Guest,
We’re pleased that you took the time to comment on our hotel so that we can respond to your concerns. I apologize that maintenance issues detracted so much from your stay with us. We’re working daily to make the hotel better. Everything we do is aimed at improving the guest experience, and we obviously let you down in some ways. When you’re in the area again, we invite you to try us again. You can expect a much better experience in the future because we’re improving every day.
Sincerely,
Hotel Manager
by A verified traveler
Posted 14 Oct 2019 on Hotels
Comment from Hotel Management
17 Oct 2019 by Hotel Manager, Hotel Management
Dear Guest,
Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 10-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!!
Regards,
Hotel Manager
by A verified traveler from Hartsville
Posted 14 Oct 2019
Was exactly what we wanted. Just a place comfortable to stay overnight.
Comment from Hotel Management
17 Oct 2019 by Hotel Manager, Hotel Management
Dear Guest,
Thanks for choosing our hotel for your stay. We are overwhelmed by your positive, well-considered feedback. We are pleased to exceed your expectations. I’m very pleased that you found us to be the right place to stay on this trip. We take real pride in this property and in serving our guests, and I’m happy that you had such a pleasant stay with us. We look forward to having you with us again very soon.
Sincerely,
Hotel Manager
by A verified traveler
Posted 9 Oct 2019
Comment from Hotel Management
11 Oct 2019 by Hotel Manager, Hotel Management
Dear Guest,
Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again.
Sincerely,
Hotel Manager
