Ratings based on 767 Verified Reviews

3.6 out of 5
75% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Nov 2024
3 out of 5
by A verified traveler

Posted 7 Nov 2024
Average hotel. Kinda old and run down.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Nov 2024
2 out of 5
by A verified traveler

Posted 3 Nov 2024
Front desk agent was very nice however this hotel is very dirty, and unkept. It seems like they don't have anyone maintaining the grounds or regular cleaning of the inside of the hotel. The front lobby floor is very dirty. Floors, walls, and furniture needs to be professionally cleaned. Upon leaving the elevator floor had a huge spill on it with a wet floor sign instead of it being mopped up. The rooms aren't cleaned well at all. The bathroom floors are extremely dirty especially the grout lines. Carpets are full of spills and spots. The rooms have a funky smell due to the AC units not being on consistently. The staff was nice, but they obviously need more staff and a company to come in to help it get to a standard of clean that is acceptable. If I would have seen the real photos showing the current condition of the property vs the nice photos on Expedia, I would have stayed elsewhere.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Nov 2024
5 out of 5
by A verified traveler from TALLAHASSEE

This traveler left a rating score only Posted 1 Nov 2024
1 out of 5
by A verified traveler

Posted 1 Nov 2024
There were wasps in the ceiling right when you get off the elevator (I'm allergic). My husband had to kill them. The wallpaper is peeling off the walls. We had no hot water. The lock on the door was messed up on my friend's room, so someone had to come let them in everytime they left the room. There was no fridge or microwave in our room. I've stayed here on two other occasion and enjoyed it. I won't be returning though. Ice machines on every floor were broken.
4 out of 5
by A verified traveler from Evansville

Posted 29 Oct 2024
Decent property but hot water was awful.
2 out of 5
by A verified traveler

Posted 27 Oct 2024
Staff was good. The room A/C barely worked. The toilet ran all night long the water didn’t get hot enough. And for the price it should be a refrigerator in the room to keep your drinks or food in.
5 out of 5
by A verified traveler

Posted 27 Oct 2024
Comfortable beds There’s no exhaust fan in the bathroom. Good breakfast.