Ratings based on 759 Verified Reviews

4.1 out of 5
80% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 Oct 2024
Nice!
Comment from Hotel Management
29 Oct 2024 by Terri Hayes AGM, Hotel Management
Thank you for your recent stay, we hope to have you back again soon. Terri Hayes AGM
5 out of 5
by A verified traveler from Camp Verde

Posted 27 Oct 2024
Everything was fine
Comment from Hotel Management
29 Oct 2024 by Terri Hayes AGM, Hotel Management
Thank you for your recent stay, we hope to have you back again soon. Terri Hayes AGM
4 out of 5
by A verified traveler

Posted 10 Oct 2024
Pretty good but not completely clean. Needs better vacuuming especially in the bathroom,
Comment from Hotel Management
10 Oct 2024 by Terri Hayes AGM, Hotel Management
Thank you for your feedback, your concerns are being addressed with housekeeping staff. Terri Hayes AGM
5 out of 5
by A verified traveler

Posted 9 Oct 2024
Enjoyed using the laundry facilities and the spacious suite.
Comment from Hotel Management
9 Oct 2024 by Terri Hayes AGM, Hotel Management
Thank you for your recent stay with us, we are happy to hear that you enjoyed your stay, and we look forward to hosting you again in the future. Thank you,Terri Hayes AGM
5 out of 5
by A verified traveler

Posted 3 Oct 2024
Excellent breakfast!!!
Comment from Hotel Management
4 Oct 2024 by Terri Hayes AGM, Hotel Management
Linda, thank you for your recent stay here at Holiday Inn Express Shawnee, OK. We are happy to hear that you enjoyed your stay with us and look forward to hosting you again in the future. Thank youTerri Hayes AGM
5 out of 5
by A verified traveler

Posted 26 Sep 2024
Loved the pancake machine!
Comment from Hotel Management
28 Sep 2024 by Terri Hayes AGM, Hotel Management
Thank you for choosing to stay with us at the Holiday Inn Express in Shawnee, OK. We look forward to hosting you again in the future.
5 out of 5
by A verified traveler from Gilmer

Posted 19 Sep 2024
We were greeted by a pleasant, friendly & accommodating Rebecca as our check in attendant. An issue that we had with the room was taken care of as soon as possible.
Comment from Hotel Management
21 Sep 2024 by Terri Hayes AGM, Hotel Management
Jerelyn, thank you for taking the time to tell us about your experience at Holiday Inn Express SHAWNEE I-40.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 405-275-8880 or terri.hayes@highgateselectservice.com.Sincerely,Terri Hayes AGMterri.hayes@highgateselectservice.com
5 out of 5
by A verified traveler

Posted 15 Sep 2024
Staff are SUPER friendly. This is our second stay there and we will be back!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Sep 2024
4 out of 5
by A verified traveler

Posted 6 Sep 2024
I only had one complaint. The room had a funny odor. My nose adjusted to it but it wasn’t good. And the vacuum needed to be run over the carpet. I made the mistake of walking barefoot to the bathroom and then there were hairs on my feet.