Ratings based on 561 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Guest Relations Specialist, Hotel Management
Hi Salissa,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.
by A verified traveler
Posted 14 Nov 2024
okay
Comment from Hotel Management
15 Nov 2024 by Guest Relations Management, Hotel Management
Hi Mary,Thank you for reaching out and sharing your positive feedback with us. Our team is dedicated to providing a welcoming and comfortable experience for all our guests, and we are delighted to know that we achieved this during your visit. It brings us great joy to know that we contributed to your overall travel convenience and satisfaction.We look forward to the pleasure of hosting you again in the future!
by A verified traveler
Posted 11 Nov 2024
The property is under construction. The staff was super friendly. Wish there was a coffee maker in the room
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Brenda,We appreciate your kind words about our staff. Your feedback about the coffee maker and construction is noted for future improvements. We hope to welcome you back to experience our enhancements.
by A verified traveler
Posted 26 Oct 2024
We had no phone in the room. Teenagers were placed right beside our room a bus load. They yelled all night and ran in the hallways. Only two towels. Breakfast cereal and waffles nothing else. No fruit or anything lese. No one at front desk to complain to.
Comment from Hotel Management
28 Oct 2024 by Guest Relations Specialist, Hotel Management
Hi Jolene,Thank you for sharing your experience with us. We’re sorry to hear that aspects of your stay didn’t meet expectations and would like to address a few of the points raised. Our team works to provide a comfortable setting for all guests, though we understand that group bookings can sometimes lead to unintended noise, and we apologize for any inconvenience this caused. Our on-the-go breakfast selection, as noted on the booking platform, is designed to offer a quick, light start to the day, featuring items like cereal and waffles. Additionally, we’re sorry if the front desk was not available at the time, as our staff is typically accessible to assist with any needs. We appreciate your feedback, as it helps us continue refining our guest experience.
by A verified traveler
Posted 8 Oct 2024
.
Comment from Hotel Management
9 Oct 2024 by Guest Relations Management, Hotel Management
Hi Gerrit,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
6 Oct 2024 by Guest Relations Specialist, Hotel Management
Hi Fallon,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.
by A verified traveler
Posted 1 Oct 2024
Roomy and friendly!
Comment from Hotel Management
2 Oct 2024 by Guest Relations Management, Hotel Management
Hi Niki,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
by A verified traveler
Posted 30 Sep 2024
It’s under a renovation and it’s still nicer and cleaner than some that I’ve stayed in that weren’t being renovated.
Comment from Hotel Management
2 Oct 2024 by Guest Relations Management, Hotel Management
Dear Laura,Thank you for your understanding and kind words! We’re glad to hear that you found our hotel to be nicer and cleaner, even during the renovation. We’re working hard to enhance our facilities and create an even better experience for our guests.Your feedback means a lot to us, and we can’t wait for you to see the improvements on your next visit!
by A verified traveler
Posted 30 Sep 2024
Nice stay. Ill stay again
Comment from Hotel Management
30 Sep 2024 by Manager, Hotel Management
Hello Jaquelyn,We are delighted to hear that you had a pleasant stay with us. We look forward to welcoming you back in the future. Thank you for choosing our hotel for your accommodation needs.
by A verified traveler from Englewood
Posted 25 Sep 2024
It was comfortable and the room was nice the grounds were clean and not noisy. Enjoyed the stay
Comment from Hotel Management
26 Sep 2024 by Guest Relations Management, Hotel Management
Hi Karla,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
