Ratings based on 982 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Jacksonville
Posted 7 Jan 2025
The pillows were very small and bed was uncomfortable. It wasn’t dirty or anything. Just an ok stay. Probably wouldn’t come back.
by A verified traveler
Posted 2 Jan 2025
by A verified traveler
Posted 1 Jan 2025
Was a good place to stay
by A verified traveler from Louisville
Posted 30 Dec 2024
Two large holes in the floor of the main hallway with dirt piles around it and carpet rolled up making it difficult to transport luggage to rooms. One hole did not have safety/caution sign. The first room we were put in had no hot water and was in very poor condition, no phone, baseboards were missing walls were chipped, etc. we were then given a second room but very little help to move all of our things. The employee on duty was on his phone while we struggled to move everything after an exhausting 800 mile drive. Very poor customer service - the included breakfast was stale bagels with no cream cheese, two sugared cereals with no healthy or adult options and some very sad tater tots. Luke warm coffee. This hotel was very obviously not ready for travelers - we could not believe that this was a Baymont hotel.
by A verified traveler
Posted 18 Dec 2024
They are horrible charge me on my card for no reason and didn’t refund me they are thieves
by A verified traveler
Posted 7 Dec 2024
Excellent
by A verified traveler
Posted 5 Dec 2024
by A verified traveler
Posted 2 Dec 2024
by A verified traveler
Posted 7 Nov 2024
by A verified traveler
Posted 4 Nov 2024
