Ratings based on 138 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jul 2024
The woman at the front desk at 10 pm on June 29th was amazing
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
15 Jun 2024 by Responsable du service client , Hotel Management
Merci beaucoup Jacques pour cette belle note ! Au plaisir de vous accueillir à nouveau
by A verified traveler
Posted 21 Apr 2024
Rooms clean , ample parking , fridge in room , pool , overall very good
by A verified traveler
Posted 9 Apr 2024
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by A verified traveler
Posted 31 Mar 2024
Very run-down room, horrible couch and no furnishings. Very noisy heater and fridge. I wouldn’t recommend. It seemed everyone had a free breakfast but us. Pool was small and it didn’t smell great in there.
by A verified traveler
Disappointing.
Posted 25 Mar 2024 on HotelsBasic room. Damage walls. Noisy heating system. Phone had flashing message light but front desk said no voice mail and could not stop the annoying red flash - had to fully disconnect the phone. Pricy for the area. Gold member but no upgrade offered despite many rooms available.
by A verified traveler from Pointe-Aux-Trembles
Posted 23 Feb 2024
Clean nice and really gentle staff
by A verified traveler
Posted 19 Feb 2024 on Hotels
by A verified traveler
Posted 28 Jan 2024
I booked a suite because it was larger and had a kitchen. We were on the second floor and there are no elevators. The room was quite far from the front desk. The room was quite spacious but only one small window so the room was quite dark. The room had 3 Murphy beds in it. The mattresses were thin and were on wood. It felt like a pull out couch mattress. So uncomfortable and poor sleep as a result. I was going to ask to switch rooms until a friend informed me their beds were the same. I didn’t bother. The bathroom was quite small but did have a rainfall shower, so it was decent. The vanity was tiny and you could not fit much on it, but there was a cabinet beside to place belongings. On the way out of our hotel, the morning of check out, we did see there were rooms down the hall with real mattresses, but those rooms were probably taken by the Saint John Sea Dogs as they were also staying in the hotel. I would not stay in this hotel again if I had a choice, and I cannot recommend it.
by A verified traveler
Posted 17 Jan 2024 on Hotels
