Ratings based on 964 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
They had restaurants at a walking distance
by A verified traveler from Grand Prairie
Posted 2 Jan 2025
There bugs in the room . Not only my room but other rooms as well .
by A verified traveler
Posted 30 Dec 2024
4:30 in the morning room 221 across the hall. A lady was screaming at the top of her voice. Had to call front desk.. It looked like a crackhead woman was going in and out of the hotel talking to herself and screaming at everybody. You need a security guard. Otherwise we will not stay there anymore.
by A verified traveler
Posted 28 Dec 2024
by A verified traveler
Posted 28 Dec 2024
Love this place to stay lovely 😍
by A verified traveler
Posted 28 Dec 2024
Ok
by A verified traveler
Posted 22 Dec 2024
This is a beautiful place to stay lovely 😍
by A verified traveler
Posted 17 Dec 2024
Beautiful place to stay lovely and happy 😊
Comment from Hotel Management
17 Dec 2024 by NICOLE, Hotel Management
We hope you had a pleasant stay with us and we wanted to express our heartfelt gratitude for choosing our establishment. Your feedback is invaluable to us and we sincerely appreciate you taking the time to share your experience. Thank you for highlighting the aspects you enjoyed, as well as the areas we can improve. We are always striving to provide the best possible experience for our guests and your comments will help us achieve that. We look forward to welcoming you back in the near future. If there’s anything specific we can do to make your next stay even better, please don’t hesitate to let us know. Thank you once again for your kind words and for being our valued guest.
by A verified traveler
Posted 16 Dec 2024
Na
Comment from Hotel Management
17 Dec 2024 by NICOLE, Hotel Management
I wanted to take a moment to thank you for your recent visit and express my sincere apologies for the less-than-ideal experience you encountered. Your patience and understanding mean a lot to us, and we deeply regret any inconvenience you may have faced. We strive to provide the best service possible and are committed to improving. Your feedback is invaluable in helping us achieve this goal. We would love the opportunity to make it up to you and ensure your next visit is nothing short of exceptional. Please consider this a personal invitation to return, and if there is anything specific we can do to enhance your experience, please let us know. Thank you once again for your understanding and for choosing us. We look forward to welcoming you back soon.
by A verified traveler
Posted 14 Dec 2024
Nice customer service
Comment from Hotel Management
17 Dec 2024 by NICOLE, Hotel Management
We hope you had a pleasant stay with us and we wanted to express our heartfelt gratitude for choosing our establishment. Your feedback is invaluable to us and we sincerely appreciate you taking the time to share your experience. Thank you for highlighting the aspects you enjoyed, as well as the areas we can improve. We are always striving to provide the best possible experience for our guests and your comments will help us achieve that. We look forward to welcoming you back in the near future. If there’s anything specific we can do to make your next stay even better, please don’t hesitate to let us know. Thank you once again for your kind words and for being our valued guest.
