Ratings based on 766 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by ABVIPACIFICA , Hotel Management
**Dear Miguel,**Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you had a wonderful experience during your stay with us. Your kind words motivate our team to continue providing exceptional service.We hope to welcome you back soon for another memorable stay!Best regards, AbviPacifica
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
24 Oct 2024 by AbviPacifica , Hotel Management
Dear Daniel,Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience during your stay. Your feedback means a lot to us and motivates our team to continue providing exceptional service. We hope to welcome you back soon for another wonderful visit!Best regards, AbviPacifica
by A verified traveler
Posted 21 Oct 2024
Again I love staying here ! Here almost every weekend due to work ! The beach is only a 5 min walk max!
Comment from Hotel Management
21 Oct 2024 by AbviPacifica , Hotel Management
Dear Miguel,Thank you so much for your wonderful review! We’re thrilled to hear that you love staying with us and appreciate your loyalty. It’s great to know that our convenient location near the beach makes your visits even more enjoyable. We look forward to welcoming you back again soon!Safe travels,AbviPacifica
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
19 Oct 2024 by ABVIPACIFICA , Hotel Management
Dear Miguel,Thank you so much for your wonderful review! We’re thrilled to hear that you had a perfect experience during your stay. Your feedback means a lot to us and motivates our team to continue providing exceptional service.If there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon!Best regards, ABVIPACIFICA
by A verified traveler from Nashville
Posted 11 Oct 2024
The front desk clerks were very nice, but the area seemed very sketchy, I didn’t feel very safe about our vehicle out front, so someone in our party slept in the car
Comment from Hotel Management
12 Oct 2024 by ABVIPACIFICA , Hotel Management
Dear Brianne,Thank you for sharing your feedback with us. We're glad to hear that our front desk clerks provided you with friendly service. However, we sincerely apologize for the concerns you had regarding safety during your stay.Please rest assured that we have a dedicated parking lot located securely behind the hotel, which is monitored to ensure the safety of our guests' vehicles. We encourage our guests to use this parking area for added peace of mind.Your safety and comfort are our top priorities, and we appreciate your insights as they help us improve. We hope to have the opportunity to welcome you back in the future for a more positive experience.Best regards, ABVIPACIFICA
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
4 Oct 2024 by AbviPacifica , Hotel Management
**Dear Daniel,**Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience during your stay with us. Your feedback means a lot to our team, and we are committed to providing the best service possible.We hope to welcome you back soon for another fantastic stay!Warm regards, AbviPacifica
by A verified traveler from Santa Rosa
Posted 3 Oct 2024
For the price they were charging. I expected more of an updated hotel. This definitely has not been updated in a very long time. The bed was uncomfortable. The bathroom was old and falling apart. I found two bugs crawling around the bathroom floor. When they came in to clean my room on the second day while I was gone, I came back to the air conditioner, turned off and my window open. I will definitely not be staying here again. The only saving grace was that it’s right down the street from the beach. It also didn’t seem to be located in the nicest area, but it did have free parking.
Comment from Hotel Management
4 Oct 2024 by ABVIPACIFICA , Hotel Management
Dear Krista,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the issues you encountered, including the condition of the room and the cleanliness concerns. Your experience is not reflective of our standards, and we appreciate you bringing this to our attention.We are continuously working on improvements and will address your comments with our team to ensure better experiences for our guests in the future. We are glad to hear that you enjoyed our convenient location near the beach and the benefit of free parking.We hope you might consider giving us another chance to provide you with a more comfortable stay. Thank you again for your valuable input.Best regards, ABVIPACIFICA
by A verified traveler
Posted 29 Sep 2024
I love staying here! I have to stay here once a week and it’s always my to go to. Very easy to park, I get my room key fast. Had everything you need , I only stay for work ! Definitely recommend if needed to stay here for a night.
Comment from Hotel Management
30 Sep 2024 by ABVIPACIFICA , Hotel Management
Thank you, Miguel, for your fantastic review! We're thrilled to hear that you enjoy staying with us weekly and find our location convenient for your work. We appreciate your recommendation and look forward to welcoming you back soon! Safe travels!
by A verified traveler
Posted 18 Sep 2024
I wish the bed where better but overall good stay.
Comment from Hotel Management
19 Sep 2024 by ABVIPACIFICA , Hotel Management
Dear Craig,Thank you for taking the time to share your feedback! We’re glad to hear that you had a good stay overall. We appreciate your comments regarding the bed, and we will certainly look into this to enhance our guests' comfort. We hope to welcome you back soon for an even better experience!Best regards, ABVIPACIFICA
by A verified traveler
Posted 17 Sep 2024
We were staying here for a family event. It was close to all of our activities. Large room, very clean. Within walking distance of the beach and pier. Easy to access Pacific Coast Highway. Coffee and juice available in the morning and very close to local coffee spot, the Perfect Pour.
Comment from Hotel Management
17 Sep 2024 by ABVIPACIFICA , Hotel Management
Dear Rebecca,Thank you for sharing your wonderful feedback! We're thrilled to hear that our location was convenient for your family event and that you enjoyed the spacious and clean room. It's great to know you appreciated the morning coffee and the nearby Perfect Pour. We hope to welcome you back for another stay in the future!Best regards, ABVIPACIFICA
