Ratings based on 517 Verified Reviews
3.1 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
Liked connivence
Comment from Hotel Management
29 Oct 2024 by Firuz, Hotel Management
Thank you for your review! We’re thrilled to hear you appreciated the convenience of our location. We strive to make our guests' stay as comfortable as possible. We hope to welcome you back soon!
by A verified traveler
Posted 22 Oct 2024
Liked staff and bed. Disliked:cleanliness
Comment from Hotel Management
29 Oct 2024 by Firuz, Hotel Management
Thank you for your feedback! We’re glad to hear you enjoyed the staff and your bed. We take cleanliness seriously, and we appreciate your input as it helps us improve. We hope to have the opportunity to welcome you back for an even better experience!
by A verified traveler
Posted 17 Oct 2024
Liked convience, bed , shower. Disliked some staff; tv channels freezing up.
Comment from Hotel Management
22 Oct 2024 by Firuz, Hotel Management
Thank you for your feedback! We're pleased to hear you enjoyed the convenience, bed, and shower during your stay. We apologize for the issues you experienced with the TV channels and some staff interactions. Your comments are important to us, and we’ll address them to improve our service. We hope to welcome you back for an even better experience!
by A verified traveler
Posted 14 Oct 2024
Liked: ice, convience, disliked safeness of room, scanner, trash outside cans full; evening staff uncaring.
Comment from Hotel Management
15 Oct 2024 by Firuz, Hotel Management
Thank you for taking the time to share your thoughts with us. We’re pleased to hear you enjoyed the convenience of our amenities and found the ice service to your liking.However, we sincerely apologize for the concerns you raised regarding the safety of your room, the scanner issue, and the trash outside. We take these matters seriously and will address them promptly to ensure a better experience for our guests.Your feedback about our evening staff is also noted, and we will work to improve our service standards across all shifts.Thank you again for your insights. We hope to welcome you back for a more enjoyable stay in the future.
by A verified traveler
Posted 10 Oct 2024
Liked tv, morning staff,ice disliked bug,
Comment from Hotel Management
15 Oct 2024 by Firuz, Hotel Management
Thank you for your feedback! We’re glad to hear that you enjoyed the TV and found our morning staff to be friendly and helpful.However, we sincerely apologize for the issue with bugs in your room. Cleanliness is a top priority for us, and we will address this matter immediately to ensure a more comfortable stay for our guests.We appreciate your insights and hope to have the opportunity to provide you with a better experience in the future.
by A verified traveler
Posted 10 Oct 2024
Liked connivence to room, morning staff,air disliked room cleanliness, bugs, card to scan room door kept going out, evening staff
Comment from Hotel Management
15 Oct 2024 by Firuz, Hotel Management
Thank you for sharing your feedback. We’re glad to hear you appreciated the convenience of your room and found our morning staff to be helpful.However, we’re sorry to learn about the cleanliness issues and the inconvenience with the room door card. Your comments regarding these concerns are very important to us, and we will address them with our housekeeping and maintenance teams.We also value your feedback about our evening staff and will work to ensure a consistent level of service throughout the day.Thank you again for your insights. We hope to have the chance to improve your experience during a future visit.
by A verified traveler
Posted 4 Oct 2024
Very decent and reasonable pricing. Staff was super efficient and polite
Comment from Hotel Management
15 Oct 2024 by Firuz, Hotel Management
Thank you for your kind words! We’re thrilled to hear that you found our pricing reasonable and our staff efficient and polite. Our team works hard to provide excellent service, and your feedback means a lot to us.We hope to welcome you back soon for another enjoyable stay!
by A verified traveler
Posted 26 Sep 2024
Liked convience, disliked conditions, bugs,cleanliness
Comment from Hotel Management
3 Oct 2024 by Firuz, Hotel Management
Thank you for your feedback. We’re glad you appreciated the convenience of our location, but we’re sorry to hear about the cleanliness issues and any bugs you encountered. Your comments are important to us, and we’ll address these concerns with our team to ensure improvements.
by A verified traveler
Posted 21 Sep 2024
Disliked: bed comfort, liked: staff,convience
Comment from Hotel Management
23 Sep 2024 by Mansurjon, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your room on your recent visit. I have shared your feedback with houskeeping to better handle these types of situations differently in the future. Feedback from our Choice Privileges members on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
by A verified traveler
Posted 21 Sep 2024
Liked: tv, front early staff, easy quick check in , ice. Disliked cleanliness,personal item thrown away, early knock on door housekeeping,flying bugs in room.
Comment from Hotel Management
23 Sep 2024 by Firuz, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your room on your recent visit. I have shared your feedback with houskeeping to better handle these types of situations differently in the future. Feedback from our Choice Privileges members on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
