Ratings based on 51 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Aug 2024
Very good
Comment from Hotel Management
24 Aug 2024 by HOTEL MANAGEMENT, Hotel Management
Dear Mr. Ahmed,We would like to thank you for taking the time to share with us your review and looking forward to seeing you againTHANKS & BEST REGARDS
by A verified traveler
Posted 4 Jul 2024
Comment from Hotel Management
25 Jul 2024 by HOTEL MANAGEMENT, Hotel Management
Dear Mr. Seifeldin,We would like to thank you for taking the time to share with us your review and looking forward to seeing you againTHANKS & BEST REGARDS
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
22 Jun 2024 by HOTEL MANAGEMENT, Hotel Management
Dear Mr. Steve,We would like to thank you for taking the time to share with us your review and looking forward to seeing you againTHANKS & BEST REGARDS
by A verified traveler
Posted 20 Jan 2024
We stayed for 10 nights in a different hotel and then came to this one for 2 further nights. The accommodation was extremely basic and certainly nowhere near 5 star. We had booked a deluxe double room and this didn't look anything like the photo's that the hotel provides. The room had no towels, no bathrobes, the walls were just plain white. The lighting was so poor in the room (no lamps or bedside lighting) that we had to use the torch on our phone just to see the buttons on the remote control. Really disappointed with the room so we went to reception to ask for a better room. They advised us to come back the following morning to see what might be available. Upon doing so they moved us to a different deluxe room and this time it did resemble the photo's. Still only a 3/4 star room though.
The food was good in the hotel and the alcohol was adequate - It way too expensive to buy branded wine at anywhere between £25 a bottle (worse than the local wine) and £150 for a bottle of Pinot Grigio or Sauvignon Blanc. Although this seems to be a common thing in Egypt and not just this hotel.
Nice pools (Although no swim up bars to be seen) and nice beach area. We didn't bother visiting the Aqua Park as it was tiny and with no pool there (or alcohol being served) it would have been a case of riding a few slides and then walking all the way back to the main hotel.
We visited the spa for a massage also and it was the most painful aromatherapy massage ever! Would not return.
Comment from Hotel Management
3 Feb 2024 by HOTEL MANAGEMENT, Hotel Management
Dear Mr. Richard,Thank you for choosing our hotel and for leaving a review.We are sincerely sorry that you did not fully enjoy your stay with us.It is very important for us to receive objective feedback from our guests in order to improve the service. We are open to hear not only the positive aspects of the guests' holiday, but also the negative aspects that will allow us to make constructive decisions to correct them.We hope that in the future we will again have the honor to see you among our guests and surprise you with the changes that have taken place.Best Regards,Royal Albatros Moderna team
by A verified traveler
Posted 24 Jul 2023 on Hotels
by A verified traveler
Posted 9 Jun 2023 on Hotels
Comment from Hotel Management
12 Jan 2024 by HOTEL MANAGEMENT, Hotel Management
Dear Mr. Samir,We would like to thank you for taking the time to share with us your review and looking forward to seeing you againTHANKS & BEST REGARDS
by A verified traveler
Posted 19 Aug 2022 on Hotels
by A verified traveler
Posted 20 May 2022 on Hotels
by A verified traveler
Posted 25 Apr 2022
by A verified traveler
Good hotel
Posted 12 Dec 2021 on HotelsGood hotel and features. Awful wifi
Comment from Hotel Management
8 Jan 2022 by ahmed, Hotel Management
you are welcome
