Ratings based on 19 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
Everything about the Hotel
by A verified traveler
Posted 3 Aug 2024
by A verified traveler
Posted 24 Mar 2024
Amazing hotel, amazing food and very clean and tidy. The staff are very polite and the best food quality.facilities was better hotels in Turkey, UAE and Spain. I strongly recommend everyone ro spend their holidays in this hotel.
by A verified traveler
Posted 2 Oct 2023 on Hotels
by A verified traveler
Nice and great
Posted 22 Aug 2020 on HotelsIt is nice and thanks for all team work
by A verified traveler from Cairo, Egypt
Posted 14 Aug 2020
Expedia, didn't send my reservation to the hotel.
After waiting for more than 6 hours call your customer service they did nothing at all and i had to cancel and refund my fees
by A verified traveler
Posted 17 Feb 2020 on Orbitz
We arrived almost at check in time rooms were ready and check in was a breeze thanks to Mr Abdelhafiz and Mr Mostafa Hamdy at the front desk.
Hotel overall was great, rooms were very clean and like recently re-innovated and staff were very friendly and helpful.
The Aqua was clean and not very crowded.
what i didn't like that the escalator for the aqua was not working.
by A verified traveler
Posted 10 Jul 2019
Check in was easy and the lovely manager upgraded us immediately which was very nice. Most staff was overall very friendly. Food was not very good and unfortunately this is a all inclusive only so no other food options on ground.
They have updated their rooms which were nice. I took my 3 year old for some fun at the smaller water park but she did not enjoy it as much as swimming in one of the hotels many pools!
Overall ok experience. Since we were not utilizing the water park I asked if we could end our stay early and they were very accommodating with that.
by A verified traveler
Excellent stay
Posted 11 Oct 2018 on HotelsExcellent stay, good food, kids very happy
by A verified traveler
Amazing time
Posted 18 Aug 2017 on HotelsOur stay was amazing , we have enjoyed every minute here , they gave us free access to the other 2 sister hotels ( aqua blu and beach albatross ) and free access to the daily alf leila we leila activites. aqua blu is very close and it requires only few minutes to be there walking. they provided shuttle bus for the beach. aqua park have lots of fun . the reception team was very helpful , we asked for early checkout and they helped us doing it and refunding us. I've enjoyed the stay there and i'm going to repeat it and i'm advising every one to choose this hotel
