Ratings based on 98 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Dec 2024
Good Value for money. Nice Pool.
Comment from Hotel Management
8 Dec 2024 by Ahmed Samra, Hotel Management
Dear Mr. Paul,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Dive Inn resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.Sincerely,
by A verified traveler
Posted 13 Aug 2023
Booked at premium rate for payment on arrival. Within days of booking the full payment had been taken from my account, then on arrival a 2nd full payment was taken.
We enjoyed our inital stay not knowing we had been charged 2x.
For the past month we have trying to get refund without success. Not a very happy customer with Dive Inn Resort or with Expedia
Comment from Hotel Management
14 Aug 2023 by Dive Inn Resort, Hotel Management
Dear Ms. Merle,Thank you for choosing to stay at Dive Inn resort and providing your honest feedback.Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future.Once again, thank you for taking the time to share your feedback. We appreciate your choosing to stay with us during these unusual times.Sincerely,
by A verified traveler
Posted 12 Feb 2023
Everything was clean, but the furniture was a bit out dated and the bathroom needed a new bath.
Comment from Hotel Management
13 Feb 2023 by Dive Inn Resort, Hotel Management
Dear Ms. sonia,Thank you for choosing to stay at Dive Inn resort and providing your honest feedback.Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future.Once again, thank you for taking the time to share your feedback. We appreciate your choosing to stay with us during these unusual times.Sincerely,
by A verified traveler
Spacious but outdated
Posted 19 Dec 2022 on HotelsI only stayed in this hotel for one night, so did not take advantage of many features. The rooms are spacious suites. They feel like small apartments. Oddly, you get a full kitchen but are told you may not bring in any food. The beds are rock hard and everything is a little worn and dirty. But I enjoyed sitting on my little patio. I had lots of room. The pool looked nice. Food onsite is expensive but good.
Comment from Hotel Management
26 Dec 2022 by Dive Inn Resort, Hotel Management
Dear Ms. Jessica,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Dive Inn resort.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.Sincerely,
by A verified traveler
Posted 30 Jun 2022
The room was tidy but not clean. The mattress was worn out with cigarette burns on the bed sheets. The bathroom was dirty and needed facelift. The breakfast was horrible and not much variety. Overall didn’t meet basic standards for tourist attractions. The Wi-Fi didn’t work most of the time. There were workers working with machinery equipments everyday at the front and at the reception, adding to extra noise.
by A verified traveler
Posted 30 Jun 2022 on Hotels
by A verified traveler
Posted 20 May 2022 on Hotels
by A verified traveler
Great hotel! It was amazing!
Posted 6 Oct 2021 on HotelsIt was amazing! I loved the big pool and the animation in the pool, with nice songs! I also liked that they have a market next to the hotel, that helps a lot, and I like it they have a person showing the tours in Sharm el Sheikh, I booked Dahab and blue hole tour and Ras Mohamed and white island tour and I liked it a lot! It was great! The hotel is very clean! I loved it!
by A verified traveler
Posted 27 Jun 2021
by A verified traveler
Too many bugs due to stagnant pond
Posted 20 Feb 2021 on HotelsI enjoyed this place but there are three things that will prevent me returning. 1. The mosquitoes are horrendous. 2. They use an AWFUL fog machine every night at dusk to attempt to treat the bug problem. You cannot be outside when they use the machine, it’s toxic and choking. The smell seeps into the room even if you close all the windows and drapes. PLEASE figure out how to treat the bugs that isn’t this. I would start with repairing the stagnant artificial pond feature with the disgusting green water. That is where they are breeding. 3. It rained heavily for one night of our trip. Our room FLOODED. They are seriously unprepared for rain. We were without power for hours.
Comment from Hotel Management
21 Feb 2021 by Sales Dive Inn, Hotel Management
Thank you so much for your reviews & interest in our resort. Promise you we will take your feedback into our consideration & we hope to see you in the next time to get your satisfaction.
