Ratings based on 30 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jul 2023
I
by A verified traveler
Posted 2 May 2023
Great 9 days stay at Charmillion Club Resort. The staff are really going above and beyond to please the guests. Good dining options, the Japanese restaurant is a must but gets booked up very early. Thanks for the fantastic stay
by A verified traveler
Posted 23 Jan 2023 on Hotels
by A verified traveler
Posted 24 Sep 2021
by A verified traveler
The only thing good is the food
Posted 25 Jul 2021 on HotelsIt’s important that if you enter any hotel you find it clean, but this hotel is not, the room condition not the best and I can’t say it’s five star hotel maybe I can rate it as three star hotel only.
The only good things that I am glad of is the food in the all inclusive main restaurant, the quality of food very good and there is a lot of choices.
by A verified traveler
Place to Be
Posted 5 Jul 2021 on HotelsOne of the best places in Sharm El Sheikh
by A verified traveler
Bad experience, not recommended.
Posted 11 Feb 2021 on Hotels-Very bad experience concerning the service specially there were no precautions for Covid-19.
- Room is good but toilets smells so bad.
- No professional receptionists.
- Restaurant is crowded with guests and the guests service themselves with no minor Covid-19 social distancing.
- The hotel is in cost savings mood so most of the food and drinks are low quality.
- The hotel is full of mosquitoes.
- in the room, air-conditioning is set to heating only so you will be all the time in very hot unhealthy atmosphere. Also the air conditioning has loud noise with no response from the hotel to fix anything.
- No value you get for the price you pay.
- Booked 3 nights but couldn't stay more than one and when asked for early check out they started to lie that it has to be claimed by Hotels.com although that Hotels.com called them many times to refund my money but they let me wait for 3 hours before they refund me and only when I started to shout and getting angry.
- A very bad experience.
Comment from Hotel Management
14 Feb 2021 by SV Guest Relation, Hotel Management
Dear Mr. Hassan,
Warm greetings from Charmillion Club resort SSH.
Thank you for letting us know your feedback about your stay at our resort.
Regarding your comments about coronavirus Precautionary measures we have to strongly disagree with your conclusions in this regard. Our hotels that Charmillion hotels & resorts has received the international Health & Hygiene Certificate COVID-19.
We are implementing serious measures based on the international recommendations issued by the world health organization and other international organizations plus the National regulations.
Our Safety measures : 1. Guests receive free masks , gloves and a disposable pen . Wearing masks is obligatory in closed areas of the hotel. Or can asked HK department any time for mask 2.Luggage will be disinfected and transferred to room by bellman . 3. Check in will be done from reception desk. Floor marks will help to keep the safe distance, for your safty 4. Rooms will be disinfected according to WHO standard and cleaned and cleaned upon request of the guest.5. Safe distance should be observed in swimming pools , aqua park and the beach . 6 . During evening entertainment in the ampitheatre the procedure of disinfection will be held in a special machine .
As for the food, it is very subjective and varies wildly from person to other. Our buffet utilizes every ingredient available on the local market to create a diverse and exciting menu meant to cater to all tastes while offering a vast array of choices that are always delicious and served hot. Each meal includes, salads, desserts, breads, soups (no soup at breakfast) live cooking stations and 12 hot buffet items. Breakfast includes sausages, French toast, porridge, hard boiled eggs, Egyptian beans, white beans, breakfast burgers, potatoes, sweet potatoes, beef bacon prepared in a spicy tomato sauce, veal sausage prepared in a spicy tomato sauce, a variety of sweet and pastries, an omelet station, an eggs station, a pancake station, various cheese and salads, fruits and yoghurts and more. For lunch and dinner meals offer our chefs the opportunity to be more creative and these menus are on a weekly rotation with different items. Items include but are not limited to various rice dishes, various potato dishes (mashed, wedges, oven baked, gratin, ect), various dishes made with chicken, duck, turkey, veal, beef, lamb, liver, calamari, fish, as well dishes made with vegetables, beans and so on. In addition to the above lunch time also pool restaurant does magnificent job of supplying lunch and a la Carte meals which provide a welcome change from buffet in the restaurant. We believe that the buffet caters to everyone but with 1000 guests of different nationalities ranging from infants to senior citizens we recognize that some guest might be more difficult to satisfy than others, hence our willingness to cater individually as needed and upon request.
However we apologize for any inconvenience that may have been caused during your stay
by A verified traveler
Bd
Posted 13 Sep 2020 on HotelsComment from Hotel Management
14 Feb 2021 by SV Guest Relation, Hotel Management
Dear Our Guest, Thank you for your review. We wish to welcome you back very soon.
by A verified traveler
Posted 16 Mar 2020
Comment from Hotel Management
14 May 2020 by A.T, Hotel Management
Dear Our Guest,
Thank you for your review. We wish to welcome you back very soon.
by A verified traveler
Posted 1 Dec 2019
The property is clean and beautiful. It's green with lots of flowers, cactuses and trees.
Comment from Hotel Management
16 Dec 2019 by Guest Relation Charmillion , Hotel Management
Dear our guest, Thank you for choosing Charmillion Club Resort for your holiday. We are so grateful that you took a part of your valuable time to post your excellent review. We look forward to your return in near future in our own traditional of warm and friendly hospitality. Yours truly, Guest Relation Charmillion Hotels& Resorts