Ratings based on 185 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
Worst all-inclusive hotel we've been to. Music was louder than at Ibiza; barmen barely knew how to make drinks and food was lower than average.
by A verified traveler
Posted 4 Nov 2024
Pros: large property and good swimming pools and slides. Entertainment team try hard for guests.
Cons: standard rooms not big enough for family of 4- they ask for extra cost when checking and upgrade. Cleaners ok, not a deep clean everyday.
The worst: food! Bland, nothing for vegetarians except pizza/pasta/chips and salad. 2 al carte restaurants also has same type of food and nothing to rave about. Reception staff - terrible service and attitude
I would avoid this hotel.
by A verified traveler
Posted 3 Sep 2024
Amazing amazing amazing, everything about Charmillion aqua resort was amazing. Highly recommend, friendly staff, great food lovely spacious room. I cannot fault this place. PLEASE IGNORE ALL THE BAD FEEDBACK ABOUT THIS PLACE!!! You will not be disappointed ☺️
by A verified traveler
Posted 19 Aug 2024 on Ebookers
Hotel is family oriented, kids have lovely time in aqua park , all over experience is great , but the food need more improvement
by A verified traveler
Do not fool people you merely a 3* hotel
Posted 1 Aug 2024 on HotelsThere wasn't anything about this hotel that was 5*
It should not be more than 3* hotel
Food was terrible
Charged for small bite size of ice cream
Only 1 bar that offers all the drinks
Even for tea and coffee you have to go to the bar
Beach is more than a mile away
by A verified traveler
Posted 20 Jul 2024 on Hotels
by A verified traveler from Chesterbrook
Posted 2 Jul 2024
The property was absolutely gorgeous with incredible amenities and all inclusive. But the best part was the staff who were so kind, attentive, friendly, and courteous. They made us feel like friends.
by A verified traveler
Posted 19 Jun 2024
Excellent place with very nice and polite staff as well
by A verified traveler
Posted 24 Apr 2024 on Hotels
by A verified traveler
Posted 30 Mar 2024
Pros-location from airport, quality of pools and water slides as well as staff
Cons- lack of vegetarian food options and those available are not clearly marked. Also only one main restaurant which an get very busy in the evenings.
